TERMS AND CONDITIONS OF SERVICE

 

This is a legal agreement LEGAL AGREEMENT between Customer and LimoStarsLimoStars®, Inc., an Arizona Corporation, including its Parent Company(ies), Subsidiary(ies), Affiliates, Officers, Employees, Agents, Directors, Suppliers, Successors and Assigns (hereinafter “LimoStarsLimoStars®”) stating the termsTerms and Conditions of Service that govern Customer’syour use of the Services .  This Agreement, together with all updates, additional termsTerms and Conditions of Service, software licenses, and all of LimoStar’s® rules and policies, collectively constitute the “Agreement” between Customer and LimoStarsLimoStars®.  To agree to these terms, click “Agree.”  If you do not agree to these terms, do not click “Agree” and do not use the Service. You must accept and abide by these terms as presented to Customer: changes, additions or deletions are not acceptable.

ACCEPTANCE OF TERMSTERMS AND CONDITIONS OF SERVICE

In order for Customer to be able to use the Services, Customer must first agree to these Terms and Conditions of Service. Customer may not use the Services of LimoStarsLimoStars® if Customer does not accept the Terms and Conditions of Service.  To agree to these termsTerms and Conditions of Service, click “I have read and agree to the Terms and Conditions of Service” (hereinafter “I agree”)  If Customeryou does not agree to these termsTerms and Conditions of Service, do not click “I agree” and do not use the Service. YouCustomer must accept and abide by these termsTerms and Conditions of Service as presented to Customer: changes, additions or deletions are not acceptable. Customer agrees and accepts that a Digital Signature is made and complete upon the making of a reservation on LimoStars®. LimoStars® captures Customer’s I.P. address and requires Customer to accept all of the Terms and Conditions of Service by checking the “I agree” box. This “I agree” box is considered a legally binding digital signature. A notice during the check out process that Customer’s credit card will now be charged by pressing this button is an additional acknowledgement that Customer agrees to the Terms and Conditions of Service and that this is an additional digital signature. Customer further agrees and accepts that a digital signature is made and complete upon the making of a reservation on LimoStars.com or any other form of communication.

Termination of this Agreement is at the full discretion of LimoStars®.

Customer may accept the TermsTerms and Conditions of Service by:

A. Clicking I agree” to accept or agree to the Terms and Conditions of Service set forth in this Agreement, where this option is made available to youCustomer by LimoStarsLimoStars® in the user interface for any Services purchased through LimoStars®; or

B. By actually using the Services. In this case, youCustomer understands and agrees that LimoStarsLimoStars® will treat yourCustomer’s use of the Services as an implied acceptance of the Terms and Conditions set forth in this Agreement from the date the Services were first used.

This “Agreement” shall be posted prominently on the LimoStars® website(s) (http://www.limostars.com) and platform (hereinafter “website(s)”) so the Customers who order services through LimoStars® by phone shall be able to review the Terms and Conditions of Service set forth in this Agreement by providing a LimoStars® Agent with any personal and/or financial data when the Customer is placing a reservation by phone.

Customer may not use the Services and may not accept the TermsTerms and Conditions of Service if (a) Customer is not of legal age to enter into a binding contract with LimoStarsLimoStars®, or (b) Customer is a person barred from receiving the Services under the laws of the United States or other Countries, including the Country in which Customer is a resident or from which Customer uses the Services.

Before Customeryou continues, youCustomer should print out or save a local copy of the Terms and Conditions of Service for yourCustomer’s records.

GENERAL LEGAL TERMS AND CONDITIONS OF SERVICE CLAUSE

Sometimes when Customer uses the Services, Customer may (as a result of, or through Customer’s use of the Services) use a service, or use another third party’s software program or download a piece of software or purchase goods, which may be provided by LimoStars® or another person or company.  Any damages or viruses or any or all disruptions and/or complications which may result from the use of Services shall be the sole liability and responsibility of the CUSTOMER ONLY. LimoStars® shall not be held liable then for any acts, omissions, or damages resulting from Customer’s use of Services or the use of tools to use any of LimoStars® Services.

The Terms and Conditions of Service constitute the whole Legal Agreement between Customer and LimoStars® and govern Customer’s use of the Services (but excluding any services which LimoStars® may provide to Customer under a separate written agreement), and completely replace any prior agreements between Customer and LimoStars® in relation to the Services.

Customer agrees that LimoStars® may provide Customer with notices, including those regarding changes to the Terms and Conditions of Service, by email, regular mail, or postings on the LimoStars® website(s).

Customer agrees that if LimoStars® does not exercise or enforce any legal right or remedy which is contained in the Terms and Conditions of Service (or which LimoStars® has the benefit of under any applicable law), this will not be taken to be a formal waiver of LimoStars’® rights and that those rights or remedies will still be available to LimoStars®.

Customer acknowledges and agrees that each member of the group of companies of which LimoStars® is the parent shall be third party beneficiaries to the Terms and Conditions of Service and that such other companies shall be entitled to directly enforce, and rely upon, any provision of the Terms and Conditions of Service which confers a benefit on (or rights in favor of) them. Other than this, no other person or company shall be third party beneficiaries to the Terms and Conditions of Service.

If Customer shall fail to live up to the Terms and Conditions of Service of this or any other Agreement with LimoStars®, the latter shall have the unrestricted option, to defer further services until Customer’s defaults have been wholly made good, and/or to declare all outstanding bills of the Customer to be (and thereupon the same shall be and become) due and payable forthwith.

Customer acknowledges that it has reviewed and accepted the Terms and Conditions of Service, its cancellation policy and all other Terms and Conditions of Service set forth in this Agreement.

Modifications made via the telephone or via other methods of communication to requests or reservations may not be reflected online.

 


LIMITATION OF LIABILITY AND DISCLAIMERS

LimoStars® shall not be held liable to the customer or to any other third party(ies) as set forth below in this section of the Terms and Conditions of Service entitled Limitation of Liability and Disclaimers.

The limitations on LimoStars’® liability to Customer shall apply whether or not LimoStars® has been advised of or should have been aware of the possibility of any such losses arising.

General Disclaimers:

LimoStars® shall not be held liable for any direct, indirect, incidental, special, consequential, exemplary damages or any damages whatsoever which may be incurred however caused and under any theory of liability. This shall include, but not be limited to, any loss of profit (whether incurred directly or indirectly), any loss of goodwill or business reputation, any loss of data suffered, cost of procurement of substitute goods or services, or any other intangible loss.

LimoStars® has no liability and will make no refund in the event of any delay, cancellation, overbooking, strike, force majeure or other causes beyond their direct control. In all cases, LimoStars® has no responsibility for any additional expenses, omissions, delays, re-routing, or acts of any governmental authority.

LimoStars® and Transportation Service Provider reserve the right to refuse service to anyone.

Technology Disclaimers

The information, software, products, and services published on the LimoStars® platform or website(s) may include inaccuracies or typographical errors. In particular, LimoStars® does not guarantee the accuracy of, and disclaim liability for inaccuracies relating to the information and description of the ground transportation services, and other products displayed on the website(s) or platform (including, without limitation, photographs, list of amenities, general product descriptions, etc.), much of which information has been gathered from the respective suppliers but not verified by LimoStars®. Changes are periodically added to the information herein. LimoStars® may make improvements and/or changes on the website(s) or platforms at any time without notification.

LimoStars® makes no representations about the suitability of the information, software, products, and services contained on the website(s) for any purpose, and the inclusion or offering for sale of any products or services on this website(s) does not constitute an endorsement or recommendation of such products or services by LimoStars®. All such information, software, products, and services are provided "as is" without warranty of any kind. LimoStars® hereby disclaims all warranties, guarantees and conditions with regard to this information, software, products, and services, including all implied warranties, guarantees and conditions of merchantability, fitness for a particular purpose, title, and non-infringement.

In no event shall LimoStars® be liable for any direct, indirect, punitive, incidental, special, or consequential damages arising out of, or in any way connected with, the use of the LimoStars® website(s) or with the delay or inability to use the LimoStars® website(s), or for any information, software, products, and services obtained through this website(s), or otherwise arising out of the use of this website(s), whether based on contract, tort, strict liability, or otherwise, even if LimoStars® has been advised of the possibility of any and all damages.

LimoStars® does not promise that the website(s) will be error-free or uninterrupted, or that it will provide specific results from use of the website(s) or any content, search, or link on it. The website(s) and its content are delivered on an "as-is" and "as-available" basis. LimoStars® cannot ensure that files which are downloaded from the website(s) will be free of viruses or contamination or destructive features. LimoStars® disclaims all warranties, express or implied, including any implied warranties of merchantability and fitness for a particular purpose. LimoStars® will not be liable for any damages of any kind arising from the use of this website(s), including, without limitation, direct, indirect, incidental, and punitive and consequential or special damages.

LimoStars® disclaims any and all liability for the acts, omissions, and conduct of any third-party users, LimoStars® users, advertisers, and/or sponsors on the website(s), in connection with the website(s), or otherwise related to use of the website(s). LimoStars® is not responsible for the products, services, actions, or failure to act of any third party in connection with or referenced on the website(s). Without limiting the foregoing, Customer may report the misconduct of users and/or third-party advertisers or service and/or product providers referenced on or included in the website(s) to LimoStars®. LimoStars® may investigate the claim and take appropriate action, at its sole discretion.

In addition, LimoStars® shall not held liable for the deletion of, corruption of, or failure to store, any content and other communications data maintained or transmitted by or through Customer’s use of the Services, or for the Customer’s failure to provide LimoStars® with accurate account information or for the Customer’s failure to keep Customer’s password or account details secure and confidential.

Customer communicates with LimoStars® electronically whenever Customer visits LimoStars®.com or sends emails to LimoStars®. Customer consents to receive communications from LimoStars® electronically, by fax, by phone or in any and all forms of communication. Customer agrees that all notices, disclosures, agreements and other communications provided to Customer electronically or by fax satisfies any legal requirements that communications be in writing.

LimoStars® shall not be held liable for any reliance placed by Customer on the completeness, accuracy or existence of any advertising, or as a result of any relationship or transaction between Customer and any advertiser or sponsor whose advertising appears on any LimoStars® platform, and/or device or through any Agent or employee.

TSP Disclaimers

Further, LimoStars® accepts no responsibilities for any damages due to Transportation Service Provider’s cancellations, shortages, sickness, pilferage, labor disputes, machinery breakdown, quarantine, government restraints, weather, traffic or any other causes beyond  LimoStars’® control. No responsibility is accepted for any additional expenses, omissions, delays, re-routing or acts of any governmental authority or acts of God. LimoStars® shall not be responsible for any Transportation Service Provider's breach of any contract, Agreement or warranty including, but not limited to, implied warranties of fitness for a particular purpose or of merchantability; nor shall LimoStars® be responsible for any and all wrongdoing(s) of a Transportation Service Provider (including, but not limited to, any liability in tort), as to any products and/or services available through the LimoStars® website(s). LimoStars® shall not be responsible for any Transportation Service Provider’s failure to comply with these Terms and Conditions of Service, nor for any Transportation Service Provider's failure to comply with applicable federal, state and local laws including, without limitation, laws governing the sale, warranty and return of perishables.

The Transportation Service Providers providing travel or other services for the Customer are independent contractors and not agents or employees of LimoStars®. LimoStars® is not liable for the acts, errors, omissions, representations, warranties, breaches or negligence of any such Transportation Service Providers, their agents, their employees, or their independent contractors, suppliers or any other third party agents for any personal injuries, death, property or any other damages whatsoever and with no limitation, or expenses whatsoever and with no limitation, resulting therefrom. LimoStars® has no liability and will make no refund in the event of any delay, cancellation, overbooking, strike, force majeure or other causes beyond its direct control, and LimoStars® has no responsibility for any additional expenses, omissions, delays, re-routing or acts of any governmental authority. TSP agrees that under no circumstance in any way shape or form that they will solicit LimoStars customers. This includes the handing out of business cards, contacting customers, or making contracts with limostars customers. LimoStars will hold TSP, its officers, agents, servants, employees, affiliates, parent or subsidiary corporations, attorneys, and all those in privity or acting in concert with it, personally responsible for all damages of the value of a lost customers, account(s), advertising, expenses, travel, attorney(s) fees, court costs and any other costs associated with this breach. TSP agrees and understands that LimoStars makes significant investment in time, money and effort to procure customers and that a breach of this disparagement clause will cause irreparable harm to limostars in which it will be entitled to full restitution of all damages and claims including future profits for a period of fifteen years plus interest. TSP also agrees to take a no contest position should there be evidence that a breach has occurred and additionally agrees to put up all personal and business assets as collateral should a breach be proven in court. TSP also agrees to immediately notify limostars of any breach of this contract by any entity including its officers, agents, servants, employees, non employees, affiliates, parent or subsidiary corporations, attorneys, and all those in privity or acting in concert. LimoStars® shall also not be held liable for any changes which LimoStars® may make to the Services, or for any permanent or temporary cessation in the provision of the Services (or any features within the Services).

Travel Destination Disclaimers

Although most travel, including travel to international destinations, is completed without incident, travel to certain destinations may involve greater risk than others. LimoStars® urges passenger(s) to review travel prohibitions, warnings, announcements and advisories issued by the United States Government prior to booking travel to international destinations. Information on conditions in various countries and the level of risk associated with travel to particular international destinations can be found at www.state.gov, www.tsa.gov, www.dot.gov, www.faa.gov, www.cdc.gov, www.treas.gov/ofac and www.customs.gov.

BY OFFERING SERVICES IN PARTICULAR INTERNATIONAL DESTINATIONS, LIMOSTARS® DOES NOT REPRESENT OR WARRANT THAT TRAVEL TO SUCH POINTS IS ADVISABLE OR WITHOUT RISK, AND IS NOT LIABLE FOR DAMAGES OR LOSSES THAT MAY RESULT FROM TRAVEL TO SUCH DESTINATIONS.

Event Service Disclaimers

Customer’s participation as a passenger(s) in any motor vehicles for any event both public and private is at Customer’s sole and exclusive risk. The Transportation Service Provider may refuse service for any reason at any time, or ask Customer to vacate the vehicle and CEASE an event at any time for any reason. By using LimoStars®, Customer agrees and understands that in connection with Customer’s participation in any event or activity, Customer may be exposed to a variety of hazards and risks, foreseen or unforeseen, which may or may not be inherent in those activities and events. These inherent risks include; but are not limited to, the dangers of serious personal injury, property damage, and death (injuries and damages) from exposure to the hazards of public or private outings and activities. LimoStars® has not tried to contradict or minimize Customer’s understanding of these risks. By using LimoStars®, Customer agrees and understands that injuries and damages may occur by natural causes or by the acts of other persons or third parties, either as a result of negligence or because of other reasons. Customer is personally responsible for all costs and/or risks associated with any public or private event or activity.

Proper Use of Vehicle

The Customer is responsible in every regard to this agreement/reservation and assumes full financial responsibility for any damages to the vehicle or property caused by the Customer or by the Customer’s guest(s) whether by accident, neglect, or intent.

The Customer hereby agrees that the Customer and their guest(s) will act in accordance with the rules and policies of the Transportation Service Provider as set forth by the Transportation Service Provider and agrees that LimoStars® and the Transportation Service Provider are not responsible in the event that the Customer and their guest(s) disobey or engage in any of the following acts, be they illegal or otherwise. Further, the Customer realizes that the offenses laid out below may constitute behaviors that are considered to be in violation of the safe operation of the vehicle.  Therefore, LimoStars®, the Transportation Service Provider, or their driver/chauffeur may terminate the reservation at any point without refund because of said violations.

Customer acknowledges that all vehicles are ALCOHOL AND DRUG FREE, NON-SMOKING AND NO FOOD IS ALLOWED AT ANY TIME. No Customer that exceeds the statutory legal limit of intoxication and/or illegal or irresponsible drug use shall be allowed to ride in the vehicle.  If the driver/chauffeur has reasonable cause to believe that any Customer and/’or their guest(s) are above the legal limit of intoxication or has engaged in illegal and/or irresponsible drug use, then driver/chauffeur has the right to refuse service.  Customer and guest(s) waive their rights to any legal remedy based on any and all occurrences resulting from any and all Customers’ and guest(s)’ intoxication and/or illegal or irresponsible drug use. Failure to comply with these Terms and Conditions of Service represents a full and material breach of this contract and allows LimoStars® to collect punitive,  special and any and all damages for this breach.

No body parts, such as arms/legs/hands/feet/heads, or any other body parts are allowed through the sunroof/windows/doors of vehicle at any time. This includes no standing through sunroof/windows at any time.

No feet and/or standing allowed on seats/bars/walls/ceiling in the ordinary course of use and operation shall be allowed.

No unruly behavior/horseplay/fighting shall be allowed.

Any behavior that would cause the unsafe operation of vehicle not specified above is also not allowed, at the sole discretion of the Transportation Service Provider and their driver/chauffeur.

No loading of vehicle beyond seating capacity is allowed at any time.

The throwing of any objects out of the vehicle at any time for any reason is strictly prohibited.  Customer assumes full financial responsibility for any damages incurred by a third party for any reason within the Terms and Conditions of Service of this contract. 

No weapons without prior written approval due to special circumstance or authority shall be allowed.

Any and all fines incurred because of illegal actions or possessions by the Customer or their guest(s) or any person in the vehicle is the sole responsibility of the Customer and/or the guest(s)/passenger(s). LimoStars® assumes no responsibility for any illegal acts of the Customer, passenger(s) or driver(s) occupying said vehicle at any time, for any reason whatsoever.

Due to the danger imposed by exiting the vehicle on the street side (i.e., the side that traffic is flowing), the Customer and
guest(s) hereby agree that they will not exit the vehicle on the street side whatsoever. It is the responsibility of the Transportation Service Provider to inform the Customer and their guest(s) of this practice. Failure to comply with these standard procedures may result in personal injury or death. The Customer hereby assumes all responsibility for the safety of the Customer and/or guest(s) as represented by the Customer.  No warnings of any danger will ever be given to the Customer by the driver or Transportation Service Provider.

The transporting of pets may be allowed based on the regulations of the Transportation Service Provider. It is at the sole discretion of the Transportation Service Provider whether or not to allow pets in the vehicle at any time. It is the responsibility of the Customer to check with the Transportation Service Provider on the pet policy in place by calling the Transportation Service Provider in advance of reservation. The addition of pets to the reservation may incur extra fees, at the sole discretion of the Transportation Service Provider. Carrying of pets require the use of pet carriers. The Transportation Service Provider may refuse service if there are unauthorized pets brought with the Customer at the scheduled pick-up time of the reservation. In that event, there will be no refund of any kind. It is highly recommended that the Customer check with the Transportation Service Provider before bringing pets of any kind.

Baggage and Personal Property Disclaimers

LimoStars® assumes no responsibility for lost or damaged baggage, personal belongings, or any items left in the vehicle.

 

 

 

SERVICE PROBLEMS/FAILURES

A Customer No Show is defined when a customer fails to be at the pre-designated pick-up location at the pre-designated time for all services reserved.

A FULL CHARGE equal to cost of the service reserved will be applied and may include any applicable Wait Time and Add-On expenses.

LimoStars® is not responsible for the costs of missed flights, hotels, missed meetings, loss of business, etc., or any costs associated with the Transportation Service Provider’s failure to perform the service(s).

VIOLATION OF TERMS AND CONDITIONS OF SERVICE

Customer by clicking the “I agree” box has agreed to the Terms and Conditions of Service as outlined in this Agreement and, in the event Customer violates any terms set forth in this Agreement, LimoStars® shall have the right to use any and all remedies provided by law or otherwise. Customer agrees that monetary damages may not provide a sufficient remedy to LimoStars® for violations of these Terms and Conditions of Service and Customer consents to injunctive or other equitable relief for such violations.

Customer understands and agrees that in LimoStars® sole discretion, and without prior notice, LimoStars® may terminate Customer’s access to the website(s), cancel Customer’s reservation orders or any and all of LimoStars® services or exercise any other remedy available and remove any unauthorized User and any Content, if LimoStars® believes that Customer’s conduct, or the User Content Customer provides, violates or is inconsistent with these Terms and Conditions of Service, or violates the law or the rights of LimoStars®, a Customer of LimoStars®, or another user of the LimoStars® website(s). LimoStars® is not required to provide any refund or other compensation to Customer if Customer is terminated as a User because Customer has violated these Terms and Conditions of Service or any of LimoStars’® rights

LEGAL JURISDICTION AND GOVERNING LAW

The Terms and Conditions of Service, and Customer’s relationship with LimoStars® under the Terms and Conditions of Service, shall be governed by the laws of the State of Arizona without regard to its conflict of law’s provisions. Customer and LimoStars® agree to submit to the exclusive jurisdiction of the courts located within the County of Maricopa, Arizona to resolve any legal matter arising from the Terms and Conditions of Service. Notwithstanding this, Customer agrees that LimoStars® shall still be allowed to apply for injunctive remedies (or an equivalent type of urgent legal relief) in any jurisdiction.

Should LimoStars® be required under the law to testify or be subpoenaed to a jurisdiction outside of Maricopa County Arizona, Customer agrees to pay all costs and expenses incurred by LimoStars® for the duration of subpoena or court hearings.

 

 

INDEMNIFICATION

Customer agrees to indemnify and hold LimoStars® harmless from any claim or demand, including reasonable attorneys' fees, made by any third party due to or arising out of Customer’s use of the LimoStars® Service, the infringement by Customer (or other user of the Service using Customer’s account) of any intellectual property or other right of any person or entity or violation of any federal, state or local law or regulation.

Notwithstanding anything to the contrary herein, to the fullest extent allowed by law, Customer agrees to waive and discharge all claims, release LimoStars® from all liability and indemnify and hold harmless LimoStars® from any and all liability on account of, or in any way resulting from injuries and damages in any way connected with any events or activities. Customer agrees, understands and intends that this assumption of risk and release is binding upon Customer and Customer’s heirs, executors, agents, administrators and assigns, and includes any minors, guest(s), or third parties accompanying user.

By accepting these Terms and Conditions of Service, Customer agrees that all of the information contained herein is correct, and agrees to hold harmless LimoStars®.

The Customer by marking “I agree,” accepting and utilizing the reservation(s) recognizes that LimoStars® is in no way responsible for any actions of any Transportation Service Provider hired by the Customer, and expressly understands and agrees that the exclusive remedy for any claims relating to services or products provided by the Transportation Service Provider (including, but not limited to, negligence or failure to deliver on the Terms and Conditions of Service of any contract between the Transportation Service Provider and the Customer) is against the Transportation Service Provider and not against LimoStars®.

LimoStars® shall not be liable for any and all losses, damages, or other claims with respect to any services or products provided to Customer by the Transportation Service Provider.

PRICING, FEES, AND BILLING PROCEDURES

Services are billed to the Customer's credit card or assigned business account numbers.

LimoStars® accepts the following cards: American Express, Diners Club, Discover Card, MasterCard and Visa.

Any additional gratuity paid to the chauffeur is at the Customer's discretion and will be in addition to the standard fee.

At the time of checkout, when the service/event type has been selected, if there is a change as to the actual service/event, then Customer agrees to pay the full amount of the correct service/event type booked on the website(s). Any misrepresentation of the service/event type is deemed a full and material breach of contract by Customer. The minimum hourly charge and/or the actual usage amount over the minimum hourly charge, plus a minimum administrative fee of Six Hundred Dollars ($600.00) per occurrence shall be paid.  All charges and fees or damages are payable upon demand by LimoStars® and will incur interest at the maximum allowable rate in the State of Arizona or 1.5% per month, whichever is greater.

All published service rates and the minimum hourly charges are subject to change without notice.

Current service rates are confirmed at the time a reservation is made both by online and all offline methods.

Any fees paid or due to LimoStars® at the end of the charter or transfer are non-refundable and are payable upon demand.  All unpaid balances incur interest at the maximum allowable rate in the State of Arizona or 1.5% per month, whichever is greater.

Any breach of these Terms and Conditions of Service will cause to accrue any costs associated with the enforcement of these Terms and Conditions of Service.

RESERVATIONS/SERVICE TYPES

The Customer acknowledges and understands that by proceeding with the checkout process and/or by placing any reservation both online and offline, there will be monies processed on the credit card provided to LimoStars®. The Customer understands that the full amount on the reservation will be charged, and that this will not be refunded for any reason, unless as otherwise explained elsewhere in these Terms and Conditions of Service.

The Customer understands that Customer is hiring privately owned Transportation Service Providers in order to fulfill Customer’s reservation(s.) By placing a reservation through LimoStars’® website(s)s or other methods of communications, Customer acknowledges, accepts, and gives full authority to LimoStars®, to fulfill the Customer’s request. Further, Customer acknowledges that reservations are on a first-come, first-serve basis. Customer and Transportation Service Provider will not hold LimoStars® liable for any and all situations, whether normal or abnormal, outside the control of LimoStars®. All reservations that are unable to be fulfilled due to commercial viability will be fully refunded to Customer within sixty (60) business days after the checkout date.

By making a reservation with LimoStars®, Customer acknowledges that the full monies for the Service fee will be immediately applied to Customer’s credit card.  The total bill for the initial reservation may be charged by the Transportation Service Provider. Customer’s initial reservation charges are estimates only calculated based on Customer’s reservation request.  Any additional fees, damages, charges or overages not paid and due at the completion of the services will be charged and applied to the Customer’s credit card as an additional and/or separate charge(s) by the Transportation Service Provider.  Customer hereby authorizes LimoStars® and Transportation Service Provider to apply these charges to Customer’s credit card as an additional and/or separate charge.

Current hourly service rates for all services types are confirmed by the Customer at the time a reservation is made at checkout and do not include the Transportation Service Provider’s full travel time charges to and from their garage to the reservation pick-up location or back to the Transportation Service Provider’s garage upon completion of the reservation.  Customer authorizes and guarantees full payment for any additional travel time, mileage, flat charges, and miscellaneous charges not calculated by the LimoStars’® reservation system at the time of reservation and checkout.  Customer hereby waives all legal rights and protections afforded under the Fair Credit and Billing Act and hereby agrees and guarantees a no contest position against LimoStars® and will at no time ask for a refund, file a chargeback or seek any other financial restitution. Customer hereby authorizes Customer’s credit card as a guarantee for full payment to LimoStars® and to be submitted to the Transportation Service Provider for services rendered and, in doing so, guarantees full financial responsibility between the Customer and LimoStars®. Transportation Service Provider and the Customer waive all rights to any and all chargebacks for any reason whatsoever.  Customer also agrees if a chargeback occurs, Customer will be in full and material breach of the Agreement and Customer will be held responsible for any and all costs and fees associated with the chargebacks, including any and all damages, accounting and administrative fees, legal fees, collection fees and any and all other expenditures made by LimoStars® in conjunction with the chargeback proceeding.  Customer assumes full responsibility for any transactions, reservations or commitments made with Customer’s lost or stolen credit card.

An online request may be confirmed as a reservation, but ultimately denied due to availability and/or commercial viability (as determined by LimoStars® and/or the Transportation Service Provider).  Some examples of circumstances for a denied reservation may include, but are not limited to, any and all data, whether valid or invalid,  credit card numbers, incomplete pickup information, addresses both map-able and not map-able and/or unserviceable or illegal requests.

It is the Customer's responsibility to verify that Customer’s request has been confirmed or denied directly with the Transportation Service Provider.

Customer agrees that the Transportation Service Provider reserves the right to substitute or upgrade a vehicle, as situations require. Vehicle’s make, model, year, styles, colors and vehicle year are not guaranteed.   All reservations are subject to vehicle availability and/or commercial viability. Customer must contact the Transportation Service Provider if any of the information contained in Customer’s reservation confirmation is incorrect. Failure to do so may result in a service failure in which LimoStars® and the Transportation Service Provider cannot be held liable in any way, shape or form. It is entirely Customer’s responsibility to correct any errors or omissions in the reservation. All information contained in Customer’s reservation and confirmation is assumed to be accurate.

“As Directed” ground transportation is defined as ground transportation service as directed by the Customer. With this type of service, there are either limited or no pre-determined transport locations, other than the initial pre-designated pick-up location.  All service types will be deemed an “As Directed Service Type” once the Customer deviates from the scheduled itinerary.  The Customer is responsible to direct the chauffeur to his/her desired transport destinations.  Customer is fully responsible for supplying driving maps, including turn-by-turn for driving directions to all desired locations.  Driver is not responsible for his/her inability to find any specific location whether the location is map-able or unmap-able. If the type of service is “as directed,” then LimoStars® will not be held liable for any claim by the Customer that the driver incurred more fees and/or expenses, or that the quality of service was compromised or that the standard of service had not been achieved.  Customer shall be liable, without restriction, for any additional time and charges related to an “as directed” service type.

All Customers and passenger(s) must be available to receive phone calls from the Transportation Service Provider up to two hours before the scheduled pick-up date and time to assist with directions or other needs.

All Customers and their passenger(s) are responsible to know where vehicles are to be parked for concerts, large venues and all other service types and events and must arrange pick-up plans prior to the initial drop-off at the venue.  Common sense should be used when exchanging cell phone numbers with the driver or Transportation Service Provider.  It is the Customer’s and passenger(s) full responsibility to protect their own security and privacy. 

Customer must allow sufficient time for driver/Transportation Service Provider to circle the block(s) due to traffic, police activity, etc.

LimoStars® and the Transportation Service Provider are not responsible for mobile phone dead spots, lack of cell phone coverage, and/or the failure of the driver, Transportation Service Provider or LimoStars® to answer phones in a timely manner.   LimoStars® and the Transportation Service Provider are not responsible for any inability to communicate with the driver, Transportation Service Provider, Customer or LimoStars®.

LimoStars’® reservation system will supply Transportation Service Provider’s airport pick-up instructions on the Customer’s itinerary when possible.  Should the Customer not have their itinerary with these instructions or fails to locate the chauffer, it is the Customer’s full responsibility to call the Transportation Service Provider for specific Airport pick-up instructions. Customer agrees to allow sufficient time for chauffeur to park vehicle, ride in a shuttle to or from a parking lot, walk to a changed terminal, arrive to the airport for early or late flights, to follow instructions given by the airport’s Transportation Security Authority, Local, State or any Federal Authorities instructions, directives or any other authority while greeting passenger(s) at an airport.

Failure to follow the Terms and Conditions of Service for airport pick-up or if passenger(s) abandons the Transportation Service Provider or the reservation and leaves the airport without notifying Transportation Service Provider, Customer will incur additional charges for wait time, parking and any other charges or fees associated with the reservation(s). 

Some services are charged garage-to-garage. Garage-to-garage is defined as service commences from the time the vehicle leaves its facility or garage and the services ends when the vehicle returns to its facility or garage. All charges are based on the individual Transportation Service Provider’s fee structure. All initial reservation minimums and charges are posted both online and/or given verbally at the time of the reservation. 

Prices are determined by mathematical formulas as data is input into the system by the Customer.  At no time will LimoStars® release or disclose these formulas because of the proprietary nature and commercial secret and know-how.

Fractions of an hour are rounded to next hour and will reflect an increase in charges and an additional charge on the credit card.

Upon completion of Customer’s reservation, or at the point of checkout, a Confirmation screen with the Customer’s trip details will be displayed, and an HTML email will be sent as a courtesy confirmation of the Customer’s transaction. It is the Customer’s responsibility to check the details and accuracy of the reservation.  If the Customer finds inaccuracies to the reservation, it is the Customer’s responsibility to call the Transportation Service Provider to correct any errors or omissions.  Customer should print  out the confirmation page before closing the browser as LimoStars® cannot guarantee delivery of Customer’s HTML email receipt.

Phone order confirmations may be sent via email.  It is the Customer’s responsibility to check the accuracy of the order which is manually input by a LimoStars’® agent or reservationist.  LimoStars® is not responsible for any clerical errors, omissions or any inaccuracies under any circumstances for any reason whatsoever. 

 

All orders made offline, including but not limited to; phone, email, fax, US mail, or third party delivery service may have a Twenty Five Dollar ($25.00) reservation fee added to each reservation made offline. This additional fee is at the sole discretion of LimoStars®.

 All confirmations given and sent to the Customer by LimoStars’® reservation staff is considered complete and accurate.  It is the Customer’s responsibility to check all reservations for accuracy, omissions, and clerical errors and correct these inaccuracies with the LimoStars® staff.   All sales are final on all reservations or reservation requests.


Charges are calculated based on information Customer provides and ARE ESTIMATES ONLY! Customer’s actual charges could be more depending on actual hourly rental time, distance traveled, extra waiting time, additional requested amenities, special assistance and/or additional services, repairs for damage, cleaning of the vehicle, tolls, parking and any miscellaneous costs associated with each reservation.


All reservations are subject to vehicle and Transportation Service Provider availability. LimoStars® does not guarantee that LimoStars® will inform the Customer as to the Transportation Service Provider’s vehicles, and/or driver(s)/chauffeur(s) availability for the reservation. It is the sole responsibility of the Customer to ensure that a vehicle and/or driver(s)/chauffeur(s) are available for the reservation. Customer is encouraged to call the Transportation Service Provider concerning availability and vehicle status.


If Customer cannot locate the driver, Customer must contact the Transportation Service Provider. Failure to do so will result in an additional wait time and full fare will be charged.


If Customer experiences any delays, Customer must immediately call the Transportation Service Provider
to ensure car is not released from the reservation.


LimoStars® will provide the Customer with certain information about the Transportation Service Provider(s) at the Customer’s request to allow the Customer to perform due diligence on the Transportation Service Provider.


The Transportation Service Providers are not employees or agents of LimoStars®, and are not entitled to act on behalf of LimoStars® other than fulfilling Customer’s reservation request.

OVERTIME/EXTRAS/ADD-ON EXPENSES

The following overtime, extras and add-on expenses are charged directly by the Transportation Service Provider and shall include, but are not limited to, items that fall under Overtime, Extras and Add-On Expenses:

Customer assumes responsibility for any overtime fees and authorizes credit card charges to be made to cover these costs or any others due and not collected at the end or completion of services.

Customer shall pay for any clean-up charges outside of normal usage.

Customer shall pay for any damages to vehicle whether by neglect or intent and assumes all financial responsibilities for these charges.

Airport fees, tolls, bridges, parking, car seats, and miscellaneous charges will be considered additional fees and will be charged in full at the completion of the charter, transfer or service.

Additional charges ("Add-On" costs) as incurred will be itemized and reflected on the Customer's billing statement when applicable.

Certain services may require an additional fee for meals and/or overnight accommodations for the chauffeur/driver.

LimoStars® does not guarantee that tours, packages or ground transportation services of any type will actually occur. LimoStars® is not responsible for service failures of any kind and Customer assumes full financial responsibility to pay any and all additional charges.

City tours, hot deals/packages and any other service type may list or mention a visit to a third party attraction. It is the Customer’s responsibility to pay all entrance fees or additional costs associated with these attractions. These fees are not included in any service type, package or listing on LimoStars®. It is the Customer’s responsibility to verify third party attraction’s hours of operation.

Damage to vehicles by the Customer or their guest(s) whether by neglect or intent must be paid in full upon the end of the reservation charter or upon demand. Customer agrees and authorizes LimoStars® or the Transportation Service Provider to charge to the Customer’s credit card for vehicle damages without prior notice of the damage charge. Customer also agrees and approves that multiple additional charges to their credit card may occur if additional damage is discovered.

SERVICE FEES

A Service fee of $5.95 will be charged at the time the reservation is made, hereafter referred to as the checkout process. The Service fee is subject to change at any time without any notice. subject to change at any time.  FeThe Service feee is non -refundable for any reason whatsoever.   Customer hereby authorizes  LimoStarsLimoStars® to forward or provide credit card data, any personal information and any other data provided or known to LimoStars® provided by the Customer to LimoStars®  to Transportation Service Provideraffiliate.  LimoStarsLimoStars® will take reasonable measures to keepensure the data is ssecure, but LimoStars® does not provide any guarantees or imply anwarranties, whether express or implied.y guarantee.  LimoStars® does not conduct any investigation, due diligence and/or vetting of any and all Transportation Service Providers. Client assumes full responsibility.  LimoStarsLimoStars® assumes no responsibility for the Transportation Service Provider’s security of the credit card data, personal data or any other data provided or known to LimoStars®.  .

BILLING INFORMATION VERIFICATION

Orders are processed only after a billing address and other billing information has been verified. Occasionally, we receive incorrect billing or credit card account information for a reservation order that can delay processing. In these cases, LimoStars’® customer service will attempt to contact Customer, using the information provided at the time of purchase. If LimoStars® is unable to reach Customer, LimoStars® may cancel Customer’s order.  Customer authorizes any employee or agent of LimoStars® and or Transportation Service Provider to contact them for any reason at any time of day or night.

TRAVEL BOOKINGS

Customer agrees to be financially responsible for all of the travel products booked through Customer’s account with LimoStars®. In addition, Customer warrants that all information supplied by Customer or anyone using Customer’s account with LimoStars® in connection with the booking of travel products is true and accurate. Without limitation, any speculative, false, or fraudulent reservation, or any reservation made in anticipation of demand is prohibited. Customer agrees to only make legitimate travel services bookings for Customer or for another person for whom Customer is legally authorized to act.

PAYMENT PROCESSING

Full payment is due immediately for bookings made on the LimoStars® website(s), telephone, email, fax and any other form of communication. ALL SALES ARE FINAL.

Payment may be made by American Express, Discover Card, MasterCard, or Visa credit card.

All prices and amounts shown on the LimoStars® website(s) are in U.S. Dollars (USD), unless otherwise noted. If a Customer submits a LimoStars® Request for Services, the Customer agrees that all taxes, charges, surcharges, shipping/handling or a request for resubmission or other fees will automatically be charged to the credit card submitted by the Customer. Such amounts will be posted to Customer’s credit card.  Customer agrees that its credit card will be charged for the estimated cost of the reservation upon submitting the booking request both online and offline.

All deposits or amounts made by credit card, cash, check, bank transfer, or wire cannot be disputed, as Customer is making a reservation which implies the acceptance and knowledge of our cancellation policies and Terms and Conditions of Service.

Every passenger(s) needs a valid photo ID (such as a driver's license or passport). Name on photo ID must match the passenger(s) name on Customer’s reservation.

As Customer will not receive a paper ticket, we suggest Customer prints their confirmation to take along with them on their trip.

If Customer does not receive a confirmation number (in the form of a confirmation page or email) after submitting payment information, or if Customer experiences an error message or service interruption after submitting payment information, it is Customer’s responsibility to confirm with LimoStars® Customer Service Department whether or not Customer’s order has been placed. Only the Customer may be aware of any problems that may occur during the purchase process. LimoStars® will not be responsible for losses (monetary or otherwise) if Customer assumes that an order was not placed because Customer failed to receive confirmation or vice versa.

CVIOLATION OF TERMS

Customer understands and agrees that in LimoStars' sole discretion, and without prior notice, LimoStars® may terminate Customer’s access to the Site, cancel Customer’s reservation orders or any and all LimoStars services or exercise any other remedy available and remove any unauthorized User and any Content, if LimoStars believes that Customer’s conduct, or the User Content Customer provides, violates or is inconsistent with these Terms, or violates the law or the rights of LimoStars, a Customer of LimoStars, an affiliate or partner of LimoStars or another user of the Site. Customer agrees that monetary damages may not provide a sufficient remedy to LimoStars for violations of these Terms and Customer consents to injunctive or other equitable relief for such violations. LimoStars is not required to provide any refund to Customer if Customer is terminated as a User because Customer has violated these Terms or any of LimoStars’ rights.

GENERAL LEGAL TERMS CLAUSE

Sometimes when Customer uses the Services, Customer may (as a result of, or through Customer’s use of the Services) use a service or download a piece of software, or purchase goods, which are provided by another person or company. Customer’s use of these other services, software or goods may be subject to separate terms between Customer and the company or person concerned. If so, the Terms do not affect Customer’s legal relationship with these other companies or individuals.

The Terms constitute the whole legal agreement between Customer and LimoStars and govern Customer’s use of the Services (but excluding any services which LimoStars may provide to Customer under a separate written agreement), and completely replace any prior agreements between Customer and LimoStars in relation to the Services.

Customer agrees to allow LimoStars to transfer any personal or identifiable information to any third parties, for any reason whatsoever. LimoStars may use any and all methods of communications for these purposes.

Customer agrees that LimoStars may provide Customer with notices, including those regarding changes to the Terms, by email, regular mail, or postings on the Services.

Customer agrees that if LimoStars does not exercise or enforce any legal right or remedy which is contained in the Terms (or which LimoStars has the benefit of under any applicable law), this will not be taken to be a formal waiver of LimoStars’ rights and that those rights or remedies will still be available to LimoStars.

If any court of law, having the jurisdiction to decide on this matter, rules that any provision of these Terms is invalid, then that provision will be removed from the Terms without affecting the rest of the Terms. The remaining provisions of the Terms will continue to be valid and enforceable.

Customer acknowledges and agrees that each member of the group of companies of which LimoStars is the parent shall be third party beneficiaries to the Terms and that such other companies shall be entitled to directly enforce, and rely upon, any provision of the Terms which confers a benefit on (or rights in favor of) them. Other than this, no other person or company shall be third party beneficiaries to the Terms.

If customer shall fail to live up to the terms of this or any other contract with LimoStars, the latter shall have the unrestricted option, to defer further services until customer defaults have been wholly made good, and/or to declare all outstanding bills of the customer to be (and thereupon the same shall be and become) due and payable forthwith.

Customer agrees to pay LimoStars for all transportation services provided by Transportation Service Providers of LimoStars.

Customer agrees and accepts that a Digital Signature is made and complete upon the making of a reservation on
LimoStars. LimoStars captures Customer’s I.P. address and requires Customer to accept all of the terms by checking the check box before being able to continue with the reservation process. This check box is considered a legally binding digital signature. A notice during the check out process that Customer’s credit card will now be charged by pressing this button is an additional acknowledgement that Customer agrees to the Terms and Conditions of Service and that this is an additional digital signature.

The Customer does hereby agree to the terms and conditions of this confirmation by submitting or making a reservation. Customer acknowledges that it has reviewed and accepted the Terms and Conditions of Service, its cancellation policy and all other terms and conditions of service.

Modifications made via the telephone to requests or reservations may not be reflected online.

This Agreement is a contractual agreement between LIMOSTARS and Customer for the hiring of transportation services and pertains specifically to the performance by the Customer and its Customers during the duration of the service.

LIMITATION OF LIABILITY FOR DAMAGES

Customer expressly understands and agrees that LimoStars, its Officers, Employees, Partners, Subsidiaries and Affiliates, and its Licensors shall not be liable to Customer for:

A. Any direct, indirect, incidental, special consequential or exemplary damages which may be incurred however caused and under any theory of liability. This shall include, but not be limited to, any loss of profit (whether incurred directly or indirectly), any loss of goodwill or business reputation, any loss of data suffered, cost of procurement of substitute goods or services, or any other intangible loss;

B. Any loss or damage which may be incurred by Customer including, but not limited to, loss or damage as a result of:

1) any reliance placed by Customer on the completeness, accuracy or existence of any advertising, or as a result of any relationship or transaction between Customer and any advertiser or sponsor whose advertising appears on the Services;

2) any changes which LimoStars may make to the Services, or for any permanent or temporary cessation in the provision of the Services (or any features within the Services);

3) the deletion of, corruption of, or failure to store, any content and other communications data maintained or transmitted by or through Customer’s use of the Services;

4) Customer’s failure to provide LimoStars with accurate account information; or

5) Customer’s failure to keep its password or account details secure and confidential.

The limitations on LimoStars’ liability to Customer shall apply whether or not LimoStars has been advised of or should have been aware of the possibility of any such losses arising.

EVENT SERVICE DISCLAIMERS

Customer’s participation as a passenger in any motor vehicles for any event both public and private is at Customer’s sole and exclusive risk. The Transportation Service Provider may refuse service for any reason at any time, or ask Customer to vacate the vehicle and CEASE an event at any time for any reason. By using LimoStars, Customer agrees and understands that in connection with Customer’s participation in any event or activity, Customer may be exposed to a variety of hazards and risks, foreseen or unforeseen, which may or may not be inherent in those activities and events. These inherent risks include; but are not limited to, the dangers of serious personal injury, property damage, and death (injuries and damages) from exposure to the hazards of public or private outings and activities. LimoStars has not tried to contradict or minimize your understanding of these risks. By using LimoStars, you agree and understand that injuries and damages may occur by natural causes or by the acts of other persons or third parties, either as a result of negligence or because of other reasons. Customer is personally responsible for all costs and/or risks associated with any public or private event or activity.

LIMITATION OF LIABILITY

The information, software, products, and services published on this website may include inaccuracies or typographical errors. In particular, LimoStars and its Affiliates do not guarantee the accuracy of, and disclaim liability for inaccuracies relating to the information and description of the ground transportation services, and other products displayed on this website (including, without limitation, photographs, list of amenities, general product descriptions, etc.), much of which information has been gathered from the respective suppliers but not verified by LimoStars. Changes are periodically added to the information herein. LimoStars, its Affiliates, and/or their respective Suppliers may make improvements and/or changes on this website at any time.

LimoStars, its Affiliates, and/or their respective Suppliers make no representations about the suitability of the information, software, products, and services contained on this website for any purpose, and the inclusion or offering for sale of any products or services on this website does not constitute an endorsement or recommendation of such products or services by LimoStars or its Affiliates. All such information, software, products, and services are provided "as is" without warranty of any kind. LimoStars, its Affiliates, and/or their respective Suppliers hereby disclaim all warranties, guarantees and conditions with regard to this information, software, products, and services, including all implied warranties, guarantees and conditions of merchantability, fitness for a particular purpose, title, and non-infringement.

The Carriers and other Suppliers providing travel or other services for the Customer are independent contractors and not agents or employees of LimoStars or its Affiliates. LimoStars and its Affiliates are not liable for the acts, errors, omissions, representations, warranties, breaches or negligence of any such Suppliers or for any personal injuries, death, property damage, or other damages or expenses resulting there from. LimoStars and its Affiliates have no liability and will make no refund in the event of any delay, cancellation, overbooking, strike, force majeure or other causes beyond their direct control, and they have no responsibility for any additional expense, omissions, delays, re-routing or acts of any governmental authority.

In no event shall LimoStars, its Affiliates, and/or their respective Suppliers be liable for any direct, indirect, punitive, incidental, special, or consequential damages arising out of, or in any way connected with, the use of this website or with the delay or inability to use this website, or for any information, software, products, and services obtained through this website, or otherwise arising out of the use of this website, whether based on contract, tort, strict liability, or otherwise, even if LimoStars, its Affiliates, and/or their respective Suppliers have been advised of the possibility of damages. Because some states/jurisdictions do not allow the exclusion or limitation of liability for consequential or incidental damages, the above limitation may not apply.

Further, LimoStars accepts no responsibilities for any damage and/or delay due to Transportation Service Provider cancellations, shortages, sickness, pilferage, labor disputes, machinery breakdown, quarantine, government restraints, weather, traffic or any other causes beyond the LimoStars’ control. No responsibility is accepted for any additional expense, omissions, delays, re-routing or acts of any governmental authority. LimoStars shall not be responsible for any Provider's breach of any warranty including, but not limited to, implied warranties of fitness for a particular purpose or of merchantability; nor shall LimoStars be responsible for any other wrongdoing of a Transportation Service Provider (including any liability in tort), as to any products and/or services available through this Site. LimoStars shall not be responsible for any Transportation Providers failure to comply with these Terms and Conditions of Service, nor for any Transportation Service Provider's failure to comply with applicable federal, state and local law including, without limitation, laws governing the sale, warranty and return of perishables.

INDEMNIFICATION

Customer agrees to defend and indemnify LimoStars, its Affiliates, and/or their respective Suppliers and any of their Officers, Directors, Employees and Agents from and against any claims, causes of action, demands, recoveries, losses, damages, fines, penalties or other costs or expenses of any kind or nature including but not limited to reasonable legal and accounting fees, brought by

A. Customer or on Customer’s behalf in excess of the liability described above; or

B. by third parties as a result of Customer’s breach of these website Terms and Conditions of Service or the documents referenced herein;

C. Customer’s violation of any law or the rights of a third party; or

D. Customer’s use of this website or booking of travel products through LimoStars.

Customer agrees to indemnify and hold LimoStars, its Parent, Subsidiary, Affiliate, Officers, Employees, Agents, Directors, Successors and Assigns harmless from any claim or demand, including reasonable attorneys' fees, made by any third party due to or arising out of Customer’s use of the LimoStars Service, the infringement by Customer (or other user of the Service using Customer’s account) of any intellectual property or other right of any person or entity or violation of any federal, state or local law or regulation.

Notwithstanding anything to the contrary herein, to the fullest extent allowed by law, Customer agrees to waive and discharge all claims, release LimoStars from all liability and indemnify and hold harmless LimoStars, its Subsidiaries, Affiliates, Officers, Agents, and other Partners and Employees, from any and all liability on account of, or in any way resulting from injuries and damages in any way connected with any events or activities. Customer agrees, understands and intends that this assumption of risk and release is binding upon you and your heirs, executors, agents, administrators and assigns, and includes any minors, guests, or third parties accompanying user.

LimoStars and our Affiliates cannot be held responsible for delays or inconveniences due to traffic, weather unknown/unforeseen mechanical failures or situations deemed an “Act of God”.

By accepting these Terms and Conditions of Service, Customer agrees that all of the information contained herein is correct, and agrees to hold harmless LimoStars, Inc. and any limousine service provider for any wrong information.

The Customer by accepting and utilizing the reservation(s) recognizes that LimoStars is in no way responsible for the actions of any Transportation Service Provider hired by the Customer, and expressly understands and agrees that the exclusive remedy for any claims relating to services or products provided by the Transportation Service Provider (including, but not limited to, negligence or failure to deliver on the terms of any contract between the Transportation Service Provider and the Customer) is against the Transportation Service Provider and not against LimoStars.

LimoStars shall not be liable for loss, damage, or other claim with respect to any services or products provided to Customer by the Transportation Service Provider.

DISPUTES/LEGAL JURISDICTION/GOVERNING LAW

All deposits or amounts made by credit card, cash, check, bank transfer, or wire cannot be disputed, as Customer is making a reservation which implies the acceptance and knowledge of our cancellation policies and Terms and Conditions of Service.

The Terms, and your relationship with LimoStars under the Terms, shall be governed by the laws of the State of Arizona without regard to its conflict of law’s provisions. Customer and LimoStars agree to submit to the exclusive jurisdiction of the courts located within the County of Maricopa, Arizona to resolve any legal matter arising from the Terms. Notwithstanding this, Customer agrees that LimoStars shall still be allowed to apply for injunctive remedies (or an equivalent type of urgent legal relief) in any jurisdiction.

Should LimoStars be required under the law to testify or be subpoenaed to a jurisdiction outside of Maricopa County Arizona, Customer agrees to pay all costs and expenses incurred by LimoStars for the duration of subpoena or court hearings.

DISCLAIMER

LimoStars does not promise that the site will be error-free or uninterrupted, or that it will provide specific results from use of the site or any content, search, or link on it. The site and its content are delivered on an "as-is" and "as-available" basis. LimoStars cannot ensure that files which are downloaded from the Site will be free of viruses or contamination or destructive features. LimoStars disclaims all warranties, express or implied, including any implied warranties of merchantability and fitness for a particular purpose. LimoStars will not be liable for any damages of any kind arising from the use of this Site, including, without limitation, direct, indirect, incidental, and punitive and consequential or special damages.

LimoStars disclaims any and all liability for the acts, omissions, and conduct of any third-party users, LimoStars users, advertisers, and/or sponsors on the Site, in connection with the Site, or otherwise related to use of the Site. LimoStars is not responsible for the products, services, actions, or failure to act of any third party in connection with or referenced on the Site. Without limiting the foregoing, you may report the misconduct of users and/or third-party advertisers or service and/or product providers referenced on or included in the Site to LimoStars. LimoStars may investigate the claim and take appropriate action, at its sole discretion.

LimoStars and its affiliates have no liability and will make no refund in the event of any delay, cancellation, overbooking, strike, force majeure or other causes beyond their direct control. In all cases, LimoStars and its Affiliates have no responsibility for any additional expenses, omissions, delays, re-routing, or acts of any governmental authority.

Customer communicates with LimoStars electronically whenever Customer visits LimoStars.com or sends emails to LimoStars. Customer consents to receive communications from LimoStars electronically and by fax. Customer agrees that all notices, disclosures, agreements and other communications provided to Customer electronically or by fax satisfies any legal requirements that communications be in writing.

Although most travel, including travel to international destinations, is completed without incident, travel to certain destinations may involve greater risk than others. LimoStars urges passengers to review travel prohibitions, warnings, announcements and advisories issued by the United States Government prior to booking travel to international destinations. Information on conditions in various countries and the level of risk associated with travel to particular international destinations can be found at www.state.gov, www.tsa.gov, www.dot.gov, www.faa.gov, www.cdc.gov, www.treas.gov/ofac and www.customs.gov.

BY OFFERING SERVICES IN PARTICULAR INTERNATIONAL DESTINATIONS, LIMOSTARS DOES NOT REPRESENT OR WARRANT THAT TRAVEL TO SUCH POINTS IS ADVISABLE OR WITHOUT RISK, AND IS NOT LIABLE FOR DAMAGES OR LOSSES THAT MAY RESULT FROM TRAVEL TO SUCH DESTINATIONS.

RESERVATIONS/SERVICE TYPES

The Customer acknowledges and understands that by proceeding with the checkout process and/or by placing any reservation both online and offline, there will be monies processed on the credit card provided to LimoStars and it’s affiliates.the Transportation Service Provider The Customer understands that the full amount on the reservation will be charged, and that this will not be refunded for any reason, unless as otherwise explained elsewhere in these Terms and Conditions of Service.

The Customer understands that LimoStars will use a network of Transportation Service Providers in order to fulfill Customer’s reservation(s.) By placing a reservation with LimoStars, Customer acknowledges, accepts, and gives full authority and/or capability to LimoStars, to operate in this capacity on Customer’s behalf. Further, Customer acknowledges that reservations are on a first-come, first-served situation. LimoStars will make all normal efforts in order to fulfill Customer’s reservation; but situations outside of the control of LimoStars may occur at any time. All reservations that are unable to be fulfilled due to vehicle and/or driver availability and/or commercial viability will be fully refunded to Customer within sixty (60) business days after the date of the reservation.

By making a reservation with LimoStars, Customer acknowledges that the full monies for the initial reservation will be immediately applied to Customer’s credit card and that the total bill will be calculated upon completion of Services and Customer’s credit card will be charged for any additional Services used by Customer and/or Customer which have not yet been paid to LimoStars and the Transportation Service Provider.

Current hourly service rates for all services types are confirmed by the Customer at the time a reservation is made and do not include the Transportation Service Provider’s full travel time charges to and from their garage to the reservation pick-up location or back to the Transportation Service Provider’s garage upon completion of the reservation.  Client authorizes and guarantees full payment for any additional travel time charges not calculated by the LimoStars’ reservation system at the time of reservation.  Client hereby waives all legal rights and protections afforded under the Fair Credit and Billing Act and hereby agrees and guarantees a no contest against any dispute. Client hereby authorizes their credit card as a guarantee for full payment to LimoStars and the Transportation Service Provider and in doing so guarantees full financial responsibility between the customer’s creditor and LimoStars and the Transportation Service Provider and that they waive all rights to charge backs.  Client also agrees for any portion of this section if a chargeback or inquiry occurs they will be in breach of contract and they will incur all costs and fees associated including damages.  Client assumes full responsibility for their credit card if lost or stolen whether by negligence or intent and guarantees payment to LimoStars and the Transportation Service Provider.

LimoStars and The Transportation Service Provider assumes no responsibility for lost or damaged baggage, personal belongings, or any items left in the vehicle.

An online request may be confirmed as a reservation, but ultimately denied due to availability and/or commercial viability (as determined by
LimoStars or the Transportation Service Provider), or invalid data entered by the Customer, including, but not limited to, invalid credit card numbers, incomplete pickup information, address both map-able and not map-able and/or unserviceable requests.

It is the Customer's responsibility to verify that Customer’s request has been confirmed or denied directly with the Transportation Service Provider.

LimoStars and the Client agrees that the Transportation Service Provider reserve the right to substitute or upgrade a vehicle, as situations require. Vehicle’s make, model, year, styles, colors and vehicle year are not guaranteed.   All reservations are subject to vehicle availability and/or commercial viability. Customer must contact LimoStars, Inc.the Transportation Service Provider if any of the information contained in Customer’s  reservation confirmation is incorrect. Failure to do so may result in a service failure in which LimoStars and the Transportation Service Provider cannot be held liable in any way, shape or form. It is entirely Customer’s responsibility to correct any errors or omissions in the reservation. All information contained in Customer’s reservation and confirmation is assumed to be accurate.

“As Directed” ground transportation is defined as ground transportation service directed by the Customer.
With this type of service, there are either limited or no pre-determined transport locations, other than the initial pre-designated pick-up location.  All service types will be deemed an “As Directed Service Type” once the Customer deviates from the scheduled itinerary.  The Customer is responsible to direct the chauffeur to his/her desired transport destinations.  Customer is fully responsible for supplying driving maps, including turn-by-turn for driving directions to all desired locations.  Driver is not responsible for his/her inability to find any specific location whether the location is map-able or unmap-able.

All Customers and passengers must be available to receive phone calls from LimoStars or the Transportation Service Provider up to two hours before scheduled pick-up date and time to assist with directions or other needs.

All Customers and their passengers are responsible to know where vehicles are parked for concerts, large venues and all other service types and events and must arrange pick-up plans prior to the initial drop-off at the venue.  Common sense should be used when exchanging cell phone numbers with the driver or Transportation Service Provider.  It is the Customer’s and passenger’s full responsibility to protect their own security and privacy. 

Customer must allow sufficient time for driver/Transportation Service Provider to circle the block(s) due to traffic, police activity, etc.

LimoStars and the Transportation Service Provider are not responsible for mobile phone dead spots, lack of cell phone coverage, and/or the failure of the driver, Transportation Service Provider or LimoStars to answer phones in a timely manner.   LimoStars and the Transportation Service Provider are not responsible for any inability to communicate with the driver, Transportation Service Provider, Customer or LimoStars.

LimoStars’ reservation system will supply Transportation Service Provider’s airport pick-up instructions on the Cumstomer’s itinerary when possible.  Should the Customer not have their itinerary with these instructions or fails to locate the chauffer, it is the Customer’s full responsibility to must call the LimoStars or Transportation Service Provider for specific Airport pick-up instructions. Customer agrees to allow sufficient time for chauffeur to park vehicle, ride in a shuttle to or from a parking lot, walk to a changed terminal, arrive to the airport for early or late flights, to follow instructions given by the airport’s Transportation Security Authority, Local, State or any Federal Authorities instructions, directives or any other authority while greeting passengers.

Failure to follow the Terms and Conditions of Service for airport pick-up or if passenger(s) abandons the Transportation Service Provider or the reservation and leaves the airport without notifying LimoStars or Transportation Service Provider, Customer will incur additional charges for wait time, parking and any other charges or fees associated with the reservation(s). 

All services are charged garage-to-garage.  This is subject to change with at any time without notice. unless otherwise notified by LimoStars. Garage-to-garage is defined as service commences from the time the vehicle leaves its facility or garage and the services ends when the vehicle returns to its facility or garage. All charges are based on a price per hour and have a minimum hourly usage based on service types.  All minimums and charges are posted both online and/or given verbally at the time of the reservation. 

The minimum number of service hours is determined by availability of vehicles, driver availability, holidays, events, traffic, weather, road conditions, Acts of God, and commercial viability. Prices are determined by mathematical formulas as data is input into the system by the Customer.  At no time will LimoStars release or disclose these formulas because of the proprietary nature and commercial secret and know-how.

Fractions of an hour are rounded to next hour and will reflect an increase in charges and an additional charge on the credit card.

LimoStars and the Transportation Service Provider reserve the right to refuse service to anyone. Termination of this contract is at the full discretion of LimoStars based upon the above statement.

Upon completion of Customer’s reservation transaction, a Confirmation screen with your trip details will be displayed, and an HTML email will be sent as a courtesy confirmation of your transaction. Please check the details and feel free to call the Transportation Service Providerus with any changes. As a precaution, be sure to print out the confirmation page before closing your browser, as we cannot guarantee delivery of your HTML email receipt.

Phone orders will be sent via an email confirmation.  It is the Customer’s responsibility to check the accuracy of the order which is manually input by a LimoStars reservationist.  LimoStars is not responsible for any clerical errors, omissions or any inaccuracies under any circumstances for any reason whatsoever. 

 

All orders made offline, including but not limited to; phone, email, fax, US mail, or third party delivery service will have a Twenty Five Dollar ($25.00) reservation fee added to each reservation made offline.

   

All confirmations given and sent to the Customer by LimoStars’ reservation staff is considered complete and accurate.  It is the Customer’s responsibility to check all reservations for accuracy, omissions, and clerical errors and correct these inaccuracies with the LimoStars staff.   All sales are final on all reservations and phone orders.


Charges are
provided based on information you provided and ARE ESTIMATES ONLY! Your actual cost could be more depending on actual hourly rental time, distance traveled, extra waiting time, additional requested amenities, special assistance and/or additional services, repairs for damage, cleaning of the vehicle, tolls, parking and any miscellaneous costs associated with each reservation.


All reservations are subject to vehicle and Transportation Service Provider availability.
LimoStars does not guarantee that we will inform you or your Customers of vehicle or Transportation Service Provider’s availability for the reservation. It is the sole responsibility of the Customer to ensure that a vehicle is available for the reservation. Customer is encouraged to call the Transportation Service Provider or LimoStars concerning availability.


If Customer cannot locate the driver, Customer must contact LimoStars or the Transportation Service Provider. Failure to do so will result in an additional wait time and full fare will be charged.


If Customer
has any delays, they must call LimoStars or the Transportation Service Provider.


LimoStars will provide the Customer with certain information about the Transportation Service Provider(s) at the Customer’s request to allow the Customer to perform due diligence on the Transportation Service Provider.


The Transportation Service Providers are not employees or agents of
LimoStars, and are not entitled to act on behalf of LimoStars in any way, shape or form or for any reason at any time.

OVERTIME/EXTRAS/ADD-ON EXPENSES

The following include, but are not limited to, items that fall under Overtime, Extras and Add-On Expenses:

A. Customer assumes responsibility for any overtime fees and authorizes credit card charges to be made to cover these costs or any others due and not collected at the end or completion of services.

B. Customer and/or Customer shall pay for any clean-up charges outside of normal usage.

C. Customer and/or Customer shall pay for any damages to vehicle whether by neglect or intent and assumes all financial responsibilities for these charges.

D. All vehicles are ALCOHOL FREE AND NON-SMOKING. Failure to comply with these terms and conditions represents a full and material breach of contract and allows LimoStars and/or Transportation Service Provider to collect nominal, consequential, punitive and special damages for this breach.

E. Airport fees, tolls, bridges, parking, car seats, miscellaneous charges will be considered additional fees and will be charged in full at the completion of the charter, transfer or service.

Additional charges ("Add-On" costs) as incurred will be itemized and reflected on the Customer's billing statement when applicable.

Certain services may require an additional fee for meals and/or overnight accommodations for the chauffeur
/driver.

LimoStars does not guarantee that tours, packages or ground transportation services of any type will actually occur. LimoStars is not responsible for delays of any kind and Customer assumes full financial responsibility to pay these additional charges for any overtime or additional charges caused by delays.

City tours, hot deals/packages and any other service type may list or mention a visit to a third party attraction. It is the Customer’s responsibility to pay all entrance fees or additional costs associated with these attractions. These fees are not included in any service type, package or listing on LimoStars.

Damage to vehicles by the Customer or their guests whether by neglect or intent must be paid in full upon the end of the reservation charter or upon demand. Customer agrees and authorizes LimoStars or the Transportation Service Provider to charge to the Customer’s credit card for vehicle damages without prior notice of the damage charge. Customer also agrees and approves that multiple additional charges to their credit card may occur if additional damage is discovered.

SERVICE PROBLEMS/FAILURES

A Customer No Show is defined when a customer fails to be at the pre-designated pick-up location at the pre-designated time for all services reserved.

A FULL CHARGE equal to cost of the service reserved will be applied and may include any applicable Wait Time and Add-On expenses.

LimoStars is not responsible for the costs of missed flights, hotels, missed meetings, loss of business, etc., or any costs associated with the Transportation Service Provider’s failure to perform the service(s).

PRICING, FEES, AND BILLING PROCEDURES

Services are billed to the Customer's credit card or assigned business account numbers.

LimoStars accepts the following cards: American Express, Diners Club, Discover Card, MasterCard and Visa.

Any additional gratuity paid to the chauffeur is at the Customer's discretion and will be in addition to the standard fee.

Any misrepresentation of the event type is deemed a full and material breach of contract by Customer and Customer agrees to pay full amount of the correct service type and the minimum hourly charge or the actual usage amount over the minimum hourly charge plus an administrative fee of Six Hundred Dollars ($600.00) per occurrence.  All charges and fees or damages are payable upon demand by LimoStars and will incur interest at the maximum allowable rate in the State of Arizona or 1.5% per month, whichever is greater.

All published service rates and the minimum hourly charges are subject to change without notice.

Current service rates are confirmed at the time a reservation is made both by online and all offline methods.

Any fees paid or due to LIMOSTARS are non-refundable and are payable upon demand.  All unpaid balances incur interest at the maximum allowable rate in the State of Arizona or 1.5% per month, whichever is greater.

Any breach of these Terms and Conditions of Service will cause to accrue any costs associated with the enforcement of these Terms and Conditions of Service.

CANCELLATION POLICY

ALL SALES ARE FINAL. If Customer you cancels yourthe reservation, Customeryou will be charged the entire amount of the service that was reserved and may incur any additional overtime, extras and add-on expenses.

SECURITY

Customer agrees to allow LimoStars® to transfer, relay or disseminate any and all personal and financial information, whether known or unknown, to any third party(ies), for any reason whatsoever. LimoStars® may use any and all methods of communications for these purposes.

Customer is solely responsible for maintaining the confidentiality of its password and account. Customer is also solely responsible for any and all activities that occur under its account. Customer may change its password, or any other account information, at any time by following instructions available on the LimoStars® website(s). Customer may also set up a new account at its convenience. Customer agrees to notify LimoStars® immediately of any unauthorized use of its account or any other breach of security. Customer must promptly inform LimoStars® of actual or apparent breaches of security, such as loss, theft, or unauthorized disclosure or use of a Customer account or password to mitigate damages. Until LimoStars® is properly notified of a breach in security, Customer will remain liable for any unauthorized use of the LimoStars® Service through its account. Customer agrees to: (1) provide certain current, complete, and accurate information about Customer when prompted to do so by the Service, and (2) maintain and update this information as required to keep it current, complete and accurate. If any information provided by Customer during its original registration page during signup is inaccurate, LimoStars® reserves the right to terminate the account and the right to use the LimoStars® Service at any time.

Customer agrees and understands that it is responsible for maintaining the confidentiality of passwords associated with any account used to access the Services. Accordingly, Customer agrees that it will be solely responsible to LimoStars® for all activities that occur under its account. If Customer becomes aware of any unauthorized use of its password or of its account, Customer agrees to properly notify LimoStars®.

Checking the “I agree” check box for the Terms and Conditions of Service during the checkout process satisfies the digital signature laws.  It is agreed that a contract has been made when the entire reservation process is completed by pressing the final confirm button.  Even if a disruption of service occurs and Customer does not receive a confirmation, it is deemed a legally binding contract.  It is the Customer’s responsibility to inform LimoStars® of the confirmation failure and to get an accurate reservation confirmation.

If the Customer places a reservation by telephone, email, fax or any other form of communication other than the website(s), upon request, LimoStars® will send this Agreement via email or fax and will log the return receipt, read receipt and all fax logs.  Successful delivery of this Agreement will be deemed a digital signature and a fully binding contract.

PROPER USE OF VEHICLE

The Customer is responsible for its Customers in every regard to this agreement/reservation and assumes full financial responsibility for any damages to the vehicle or property caused by the Customer or the guests whether by accident, neglect, or intent. The Customer hereby assigns all responsibility for its Customers within this Agreement.

The Customer hereby agrees that the Customer and their guests will act in accordance with the rules and policies of the Transportation Service Provider as set forth by the Transportation Service Provider and agrees that LimoStars and the Transportation Service Provider are not responsible in the event that the Customer and their guests disobey or engage in any of the following acts, be they illegal or otherwise. Further, the Customer realizes that the offenses laid out below may constitute behaviors that are considered to be in violation of the safe operation of the vehicle, and therefore, LimoStars, the Transportation Service Provider, or their driver/chauffeur may terminate the reservation at any point without refund because of said violations.

Customer acknowledges that all vehicles are ALCOHOL AND DRUG FREE, NON-SMOKING AND NO FOOD IS ALLOWED AT ANY TIME. No Customer that exceeds the statutory legal limit of intoxication and/or illegal or irresponsible drug use shall be allowed to ride in the vehicle.  If the driver/chauffeur has reasonable cause to believe that any Customer and/’or their guest are above the legal limit of intoxication, then driver/chauffeur has the right to refuse service.  Customer and guest waive their rights to any legal remedy based on any and all occurrences resulting from any and all Customers’ and guests’ intoxication and/or illegal or irresponsible drug use. Failure to comply with these terms and conditions represents a full and material breach of this contract and allows LimoStars to collect punitive,  special and any and all damages for this breach.

 

These include, but are not limited to, the following:

A.  Illegal activity of any kind such as possessing/using/distributing illicit drugs or narcotics of any kind.

B.  Smoking or use of alcohol or food of any kind is not permitted in the vehicles.

C. No body parts, such as arms/legs/hands/feet/heads, or any other body parts are allowed through the sunroof/windows/doors of vehicle at any time. This includes no standing through sunroof/windows at any time.

D.  No feet and/or standing allowed on seats/bars/walls/ceiling in the ordinary course of use and operation shall be allowed.

E.  No unruly behavior/horseplay/fighting shall be allowed.

F. Any behavior that would cause the unsafe operation of vehicle not specified above is also not allowed,  at the sole discretion of the Transportation Service Provider and their driver/chauffeur.

G. No loading of vehicle beyond seating capacity is allowed at any time.

H. The throwing of any objects out of the vehicle at any time for any reason is strictly prohibited.  Customer assumes full financial responsibility for any damages incurred by a third party for any reason within the terms of this contract.  

I.  No weapons without prior written approval due to special circumstance or authority shall be allowed.

Any and all fines incurred because of illegal actions or possessions by the Customer or their Guests or any person in the vehicle is the sole responsibility of the Customer and/or the guests/passengers. LimoStars assumes no responsibility for any illegal acts of the Customer, passengers or driver(s) occupying said vehicle at any time, for any reason whatsoever.

Due to the danger imposed by exiting the vehicle on the street side (i.e., the side that traffic is flowing), the Customer and guests hereby agree that they will not exit the vehicle on the street side whatsoever. It is the responsibility of the Transportation Service Provider to inform the Customer and their guests of this practice. Failure to comply with these standard procedures may result in personal injury or death. The Customer hereby assumes all responsibility for the safety of the Customer
and/or guests as represented by the Customer.  No warnings of any danger will ever be given to the Customer by the driver or Transportation Service Provider.

The transporting of pets may be allowed based on the regulations of the Transportation Service Provider. It is at the sole discretion of the Transportation Service Provider whether or not to allow pets in the vehicle at any time. It is the responsibility of the Customer to check with the Transportation Service Provider on the pet policy in place by calling LimoStars the Transportation Service Provider in advance of reservation. The addition of pets to the reservation may incur extra fees, at the sole discretion of the Transportation Service Provider. Carrying of pets require the use of pet carriers. The Transportation Service Provider may refuse service if there are unauthorized pets brought with the Customer at the scheduled pick-up time of the reservation. In that event, there will be no refund of any kind. It is highly recommended that the Customer check with the Transportation Service Provider before bringing pets of any kind.

ITINERARY/IDENTIFICATION

As Customer will not receive a paper ticket, we suggest Customer prints their confirmation to take along with them on their trip.

Every passenger needs a valid photo ID (such as driver's license or passport). Name on photo ID must match the passenger name in your reservation.

 

ORDER CONFIRMATION

If you do not receive a confirmation number (in the form of a confirmation page or email) after submitting payment information, or if you experience an error message or service interruption after submitting payment information, it is your responsibility to confirm with LimoStars Customer Service Department whether or not your order has been placed. Only you may be aware of any problems that may occur during the purchase process. LimoStars will not be responsible for losses (monetary or otherwise) if you assume that an order was not placed because you failed to receive confirmation or vice versa.


BILLING INFORMATION VERIFICATION

Orders are processed only after a billing address and other billing information has been verified. Occasionally, we receive incorrect billing or credit card account information for a reservation order that can delay processing. In these cases, LimoStars’ customer service will attempt to contact you, using the information provided at the time of purchase. If LimoStars is unable to reach you after its initial attempt, LimoStars may cancel your order.  Client authorizes any employee or agent of LimoStars and or Transportation Service Provider to contact them for any reason.

TRAVEL BOOKINGS

Customer agrees to be financially responsible for all of the travel products booked through Customer’s account with LimoStars. In addition, Customer warrants that all information supplied by Customer or anyone using Customer’s account with LimoStars in connection with the booking of travel products is true and accurate. Without limitation, any speculative, false, or fraudulent reservation, or any reservation made in anticipation of demand is prohibited. Customer agrees to only make legitimate travel services bookings for Customer or for another person for whom you are legally authorized to act.

PAYMENT PROCESSING

Full payment is due immediately for bookings made on the LimoStars.com website, telephone, email, fax and any other form of communication. All sales are final.

Payment may be made by American Express, Diners Club, Discover Card, MasterCard, Optima, or Visa credit card.

All prices and amounts shown on the LimoStars website are in U.S. Dollars (USD), unless otherwise noted. If a Customer submits a LimoStars Request for Services, the Customer agrees that all taxes, charges, surcharges, shipping/handling or a request for resubmission or other fees will automatically be charged to the credit card submitted by the Customer. Such amounts will be posted to your credit card.  Customer agrees that its credit card will be charged for the full cost of the reservation upon submitting the booking request both online and offline.

CURRENCY CONVERSION

Currency rates are based on various publicly available sources and should be used as guidelines only. Rates are not verified as accurate, and actual rates may vary. Currency quotes are not updated every day. The information we gather from the currency convertor information is believed to be accurate, but LimoStars, the Transportation Providerits Affiliates, and/or their Suppliers do not warrant or guarantee such accuracy. LimoStars reserves the right to use any currency conversion posted on the web such as XE.com ® from the date the reservation(s) are made to the date of posting or finalizing the actual final time and charges, as submitted by the Transportation Service Provider.

EXCLUSION OF WARRANTIES

Nothing in these termsTerms and Conditions of Service shall exclude or limit LimoStarsLimoStars’® warranty or liability for losses which may not be lawfully excluded or limited by applicable law. ourLimoStar’s® liability will be limited to the maximum extent permitted by law.

Customer expressly understands and agrees that use of the services is at yourCustomer’s sole risk and that the services are provided "as is" and “as available.”

In particular, LimoStarsLimoStars® does not represent or warrant to youCustomer that:

Customer’s use of the Services will meet Customer’s requirements,

 

Customer’s use of the Services will be uninterrupted, timely, secure or free from error,

 

Any information obtained by Customer as a result of Customer’s use of the Services will be accurate or reliable.

 

That defects in the operation or functionality (vehicle fitness, safety) of any Service provided to youCustomer as part of the Services will be corrected.

 

Chauffeur/driver(s) operation of the vehicle is safe or the quality of their driving skill.

 

The safety of other vehicles, their drivers, uninsured motorists, drunk drivers

 

The safety of Intoxicated Customers or passenger(s) or drivers/chauffeurs of the vehicle

Any material downloaded or otherwise obtained through the use of the Services is done at Customer’s own discretion and risk and that Customer will be solely responsible for any damage to Customer’s computer system or other device or loss of data that results from the download of any such material.

No advice or information, whether oral or written, obtained by Customer from LimoStarsLimoStars® or through or from the Services shall create any warranty not expressly stated in the termsTerms and Conditions of Service.

LimoStarsLimoStars® further expressly disclaims all warranties, guarantees and conditions of any kind, whether express or implied, including, but not limited to the implied warranties and conditions of merchantability, fitness for a particular purpose and non-infringement.

SECURITY

Customer is solely responsible for maintaining the confidentiality of its password and account. Customer is also solely responsible for any and all activities that occur under its account. Customer may change its password, or any other account information, at any time by following instructions available on the LimoStars website. Customer may also set up a new account at its convenience. Customer agrees to notify LimoStars immediately of any unauthorized use of its account or any other breach of security. Customer must promptly inform LimoStars of actual or apparent breaches of security, such as loss, theft, or unauthorized disclosure or use of a Customer account or password. Until LimoStars is notified by email of a breach in security, Customer will remain liable for any unauthorized use of the LimoStars Service through its account. In consideration for using the LimoStars Service, Customer agrees to: (1) provide certain current, complete, and accurate information about Customer when prompted to do so by the Service, and (2) maintain and update this information as required to keep it current, complete and accurate. If any information provided by Customer during its original registration or My Info Page sign-up is inaccurate, LimoStars reserves the right to terminate the account immediately and the right to use the LimoStars Service.

Customer agrees and understands that it is responsible for maintaining the confidentiality of passwords associated with any account used to access the Services. Accordingly, Customer agrees that it will be solely responsible to LimoStars for all activities that occur under its account. If Customer becomes aware of any unauthorized use of its password or of its account, Customer agrees to notify LimoStars immediately at http://www.limostars.com/contact.

Checking the “I agree” check box for the Terms and Conditions of Service during the checkout process satisfies the digital signature laws.  It is agreed that a contract has been made when the entire reservation process is completed by pressing the final confirm button.  Even if a disruption of service occurs and you do not receive a confirmation, it is deemed a legally binding contract.  It is the Customer’s responsibility to inform LimoStars of the confirmation failure and to get an accurate reservation confirmation.

LimoStars will send this contract via email or fax and will log the return receipt, read receipt and all fax logs.  Successful delivery of the confirmation will be deemed a digital signature. 

WARRANTIES

This Agreement shall be binding upon and inure to the benefit of the parties hereto and their respective heirs, personal representatives, successors and permitted assigns.

Whenever any word is used in this Agreement in the masculine gender, it shall also be construed as being used in the feminine and neuter genders, and singular usage shall include the plural, and vice versa, all as the context shall require.

The marginal headings of the paragraphs of this Agreement are for convenience only and are not to be considered a part of this Agreement or used in determining its content or context.

All covenants, agreements, representations and warranties made herein shall be deemed to be material and to have been relied on by the parties in entering into this Agreement and shall survive the execution and delivery of this Agreement.

Any modification or amendment of this Agreement shall be in writing and shall be executed by all parties.

This Agreement constitutes and embodies the full and complete understanding and agreement of the parties hereto.  Time is of the essence in all matters associated with this Agreement. 

If any term, condition or provision of this Agreement or the application thereof is judicially or otherwise determined to be invalid or unenforceable, the remainder of this Agreement and the application thereof shall not be affected, and this Agreement shall otherwise remain in full force and effect.

Each party executing this Agreement in a representative capacity warrants to the other party that he has the right, power, legal capacity, and authority to enter into this Agreement. No approval or consent of any other person shall be necessary in connection with the execution, performance, and delivery of this Agreement.

Each party to this Agreement represents and warrants that the execution and delivery of this Agreement by such party, compliance with the termsTerms and Conditions of Service and provisions of this Agreement by each party, and such parties' consummation of the transactions as contemplated under this Agreement will not breach any statute or regulation of any governmental authority, domestic or foreign, or acceleration of any of the terms, conditions, or provisions of any agreement or instrument to which each such party is a party, or to which each such party is or may be bound, or constitute a default or event of termination thereunder.

Any waiver by any party of a breach of any provision of this Agreement shall not operate as or be construed as a waiver of any subsequent breach hereof.

TERMS AND CONDITIONS OF SERVICE FOR TRANSPORTATION SUPPLIERS

This is a LEGAL AGREEMENT between Supplier, Herein Know as Transportation Service Provider, TSP and LimoStars®, Inc., an Arizona Corporation, including its Parent Company(ies), Subsidiary(ies), Affiliates, Officers, Employees, Agents, Directors, Suppliers, Successors and Assigns (hereinafter “LimoStars®”) stating the Terms and Conditions of Service that govern Supplier, TSP’s use of the Services. This Agreement, together with all updates, additional Terms and Conditions of Service, software licenses, and all of LimoStars’® rules and policies, collectively constitute the “Agreement” between Supplier, TSP and LimoStars®.

ACCEPTANCE OF TERMS AND CONDITIONS OF SERVICE:

In order for Supplier, TSP to be able to use the Services, Supplier, TSP must first agree to these Terms and Conditions of Service. Supplier, TSP may not use the Services of LimoStars® if Supplier, TSP does not accept the Terms and Conditions of Service. To agree to these Terms and Conditions of Service, click “I have read and agree to the Terms and Conditions of Service” (hereinafter “I agree”) If Supplier, TSP does not agree to these Terms and Conditions of Service, do not click “I agree” and do not use the Service. Supplier, TSP must accept and abide by these Terms and Conditions of Service as presented to Supplier, TSP: changes, additions or deletions are not acceptable. Supplier, TSP agrees and accepts that a Digital Signature is made and complete upon the making of a reservation or signing up for the affiliate platform on LimoStars.com®. LimoStars® captures Supplier, TSP’s I.P. address and requires Supplier, TSP to accept all of the Terms and Conditions of Service by checking the “I agree” box. This “I agree” box is considered a legally binding digital signature. A notice during the check out process that Supplier, TSP’s credit card will now be charged by pressing this button is an additional acknowledgement that Supplier, TSP agrees to the Terms and Conditions of Service and that this is an additional digital signature. Supplier, TSP further agrees and accepts that a digital signature is made and complete upon the making of a reservation and or signing up for the LimoStars Affiliate Platform on LimoStars.com or any other form of communication.
Termination of this Agreement is at the full discretion of LimoStars®. 

Supplier, TSP may accept the Terms and Conditions of Service by:
A. Clicking “I agree” to accept or agree to the Terms and Conditions of Service set forth in this Agreement, where this option is made available to Supplier, TSP by LimoStars® in the user interface for any Services purchased through LimoStars®; or
B. By actually using the Services or Providing Services. In this case, Supplier, TSP understands and agrees that LimoStars® will treat Supplier, TSP’s use of the Services as an implied acceptance of the Terms and Conditions set forth in this Agreement from the date the Services were first used.
This “Agreement” shall be posted prominently on the LimoStars® website(s) (http://www.limostars.com/legal/terms_and_conditions.htm) and platform (hereinafter “website(s)”) so the Supplier, TSP’s who provides or orders services through LimoStars® by phone shall be able to review the Terms and Conditions of Service set forth in this Agreement by providing a LimoStars® Agent with any personal and/or financial data when the Supplier, TSP is placing a reservation by phone.
Supplier, TSP may not use the Services and may not accept the Terms and Conditions of Service if (a) Supplier, TSP is not of legal age to enter into a binding contract with LimoStars®, or (b) Supplier, TSP is a person barred from receiving the Services under the laws of the United States or other Countries, including the Country in which Supplier, TSP is a resident or from which Supplier, TSP uses the Services.
Before Supplier, TSP continues, Supplier, TSP should print out or save a local copy of the Terms and Conditions of Service for Supplier, TSP’s records.

GENERAL LEGAL TERMS AND CONDITIONS OF SERVICE CLAUSE:

Sometimes when Supplier, TSP uses the Services, Supplier, TSP may (as a result of, or through Supplier, TSP’s use of the Services) use a service, or use another third party’s software program or download a piece of software or purchase goods, which may be provided by LimoStars® or another person or company. Any damages or viruses or any or all disruptions and/or complications which may result from the use of Services shall be the sole liability and responsibility of the SUPPLIER, TSP ONLY. LimoStars® shall not be held liable then for any acts, omissions, or damages resulting from Supplier, TSP’s use of Services or the use of tools to use any of LimoStars® Services.
The Terms and Conditions of Service constitute the whole Legal Agreement between Supplier, TSP and LimoStars® and govern Supplier, TSP’s use of the Services (but excluding any services which LimoStars® may provide to Supplier, TSP under a separate written agreement), and completely replace any prior agreements between Supplier, TSP and LimoStars® in relation to the Services. TSP agrees that this contract will take priority over TSP’s own terms and conditions or contract. In the event of a dispute between TSP and LimoStars, Supplier TSP agrees that The LimoStars Terms and Conditions will trump any and all other contracts.
Supplier, TSP agrees that LimoStars® may provide Supplier, TSP with notices, including those regarding changes to the Terms and Conditions of Service, by email, regular mail, or postings on the LimoStars® website(s).
Supplier, TSP agrees that if LimoStars® does not exercise or enforce any legal right or remedy which is contained in the Terms and Conditions of Service (or which LimoStars® has the benefit of under any applicable law), this will not be taken to be a formal waiver of LimoStars’® rights and that those rights or remedies will still be available to LimoStars®.
Supplier, TSP acknowledges and agrees that each member of the group of companies of which LimoStars® is the parent shall be third party beneficiaries to the Terms and Conditions of Service and that such other companies shall be entitled to directly enforce, and rely upon, any provision of the Terms and Conditions of Service which confers a benefit on (or rights in favor of) them. Other than this, no other person or company shall be third party beneficiaries to the Terms and Conditions of Service.
If Supplier, TSP shall fail to live up to the Terms and Conditions of Service of this or any other Agreement with LimoStars®, the latter shall have the unrestricted option, to defer further services until Supplier, TSP’s defaults have been wholly made good, and/or to declare all outstanding bills of the Supplier, TSP to be (and thereupon the same shall be and become) due and payable forthwith.
Supplier, TSP acknowledges that it has reviewed and accepted the Terms and Conditions of Service, its cancellation policy and all other Terms and Conditions of Service set forth in this Agreement.
Modifications made via the telephone or via other methods of communication to requests or reservations may not be reflected online.
This Agreement is a contractual agreement between LIMOSTARS and Supplier, TSP for the terms of service of the LimoStars Affiliate Platform and the hiring of transportation services and pertains specifically to the performance by the Supplier, TSP and its Supplier, TSPs during the duration of the service.

LIMITATION OF LIABILITY AND DISCLAIMERS:

LimoStars® shall not be held liable to the Supplier, TSP or to any other third party(ies) as set forth below in this section of the Terms and Conditions of Service entitled Limitation of Liability and Disclaimers.
The limitations on LimoStars’® liability to Supplier, TSP shall apply whether or not LimoStars® has been advised of or should have been aware of the possibility of any such losses arising.

General Disclaimers:

LimoStars® shall not be held liable for any direct, indirect, incidental, special, consequential, exemplary damages or any damages whatsoever which may be incurred however caused and under any theory of liability. This shall include, but not be limited to, any loss of profit (whether incurred directly or indirectly), any loss of goodwill or business reputation, any loss of data suffered, cost of procurement of substitute goods or services, or any other intangible loss.
LimoStars® has no liability and will make no refund in the event of any delay, cancellation, overbooking, strike, force majeure or other causes beyond their direct control. In all cases, LimoStars® has no responsibility for any additional expenses, omissions, delays, re-routing, or acts of any governmental authority.
LimoStars® reserves the right to refuse service to anyone.

Technology Disclaimers:

The information, software, products, and services published on the LimoStars® platform or website(s) may include inaccuracies or typographical errors. In particular, LimoStars® does not guarantee the accuracy of, and disclaim liability for inaccuracies relating to the information and description of the ground transportation services, and other products displayed on the website(s) or platform (including, without limitation, photographs, list of amenities, general product descriptions, etc.), much of which information has been gathered from the respective suppliers but not verified by LimoStars®. Changes are periodically added to the information herein. LimoStars® may make improvements and/or changes on the website(s) or platforms at any time without notification.
LimoStars® makes no representations about the suitability of the information, software, products, and services contained on the website(s) for any purpose, and the inclusion or offering for sale of any products or services on this website(s) does not constitute an endorsement or recommendation of such products or services by LimoStars®. All such information, software, products, and services are provided "as is" without warranty of any kind. LimoStars® hereby disclaims all warranties, guarantees and conditions with regard to this information, software, products, and services, including all implied warranties, guarantees and conditions of merchantability, fitness for a particular purpose, title, and non-infringement.
In no event shall LimoStars® be liable for any direct, indirect, punitive, incidental, special, or consequential damages arising out of, or in any way connected with, the use of the LimoStars’® website(s) or with the delay or inability to use the LimoStars’® website(s), or for any information, software, products, and services obtained through this website(s), or otherwise arising out of the use of this website(s), whether based on contract, tort, strict liability, or otherwise, even if LimoStars® has been advised of the possibility of any and all damages.
LimoStars® does not promise that the website(s) will be error-free or uninterrupted, or that it will provide specific results from use of the website(s) or any content, search, or link on it. The website(s) and its content are delivered on an "as-is" and "as-available" basis. LimoStars® cannot ensure that files which are downloaded from the website(s) will be free of viruses or contamination or destructive features. LimoStars® disclaims all warranties, express or implied, including any implied warranties of merchantability and fitness for a particular purpose. LimoStars® will not be liable for any damages of any kind arising from the use of this website(s), including, without limitation, direct, indirect, incidental, and punitive and consequential or special damages.
LimoStars® disclaims any and all liability for the acts, omissions, and conduct of any third-party users, LimoStars® users, advertisers, and/or sponsors on the website(s), in connection with the website(s), or otherwise related to use of the website(s). LimoStars® is not responsible for the products, services, actions, or failure to act of any third party in connection with or referenced on the website(s). Without limiting the foregoing, Supplier, TSP may report the misconduct of users and/or third-party advertisers or service and/or product providers referenced on or included in the website(s) to LimoStars®. LimoStars® may investigate the claim and take appropriate action, at its sole discretion.
In addition, LimoStars® shall not held liable for the deletion of, corruption of, or failure to store, any content and other communications data maintained or transmitted by or through Supplier, TSP’s use of the Services, or for the Supplier, TSP’s failure to provide LimoStars® with accurate account information or for the Supplier, TSP’s failure to keep Supplier, TSP’s password or account details secure and confidential.
Supplier, TSP communicates with LimoStars® electronically whenever Supplier, TSP visits LimoStars®.com or sends emails to LimoStars®. Supplier, TSP consents to receive communications from LimoStars® electronically, by fax, by phone, email or in any and all forms of communication. Supplier, TSP agrees that all notices, disclosures, agreements and other communications provided to Supplier, TSP electronically or by fax satisfies any legal requirements that communications be in writing.
LimoStars® shall not be held liable for any reliance placed by Supplier, TSP on the completeness, accuracy or existence of any advertising, or as a result of any relationship or transaction between Supplier, TSP and any advertiser or sponsor whose advertising appears on any LimoStars® platform, and/or device or through any Agent or employee.

TSP Disclaimers Working With Other TSP’s:

Further, LimoStars® accepts no responsibilities for any damages due to Transportation Service Provider’s cancellations, shortages, sickness, pilferage, labor disputes, machinery breakdown, quarantine, government restraints, weather, traffic or any other causes beyond LimoStars’® control. No responsibility is accepted for any additional expenses, omissions, delays, re-routing or acts of any governmental authority or acts of God. LimoStars® shall not be responsible for any Transportation Service Provider's breach of any contract, Agreement or warranty including, but not limited to, implied warranties of fitness for a particular purpose or of merchantability; nor shall LimoStars® be responsible for any and all wrongdoing(s) of a Transportation Service Provider (including, but not limited to, any liability in tort), as to any products and/or services available through the LimoStars® website(s). LimoStars® shall not be responsible for any Transportation Service Provider’s failure to comply with these Terms and Conditions of Service, nor for any Transportation Service Provider's failure to comply with applicable federal, state and local laws including, without limitation, laws governing the sale, warranty and return of perishables.
The Transportation Service Providers providing travel or other services for the Supplier, TSP are independent contractors and not agents or employees of LimoStars®. LimoStars® is not liable for the acts, errors, omissions, representations, warranties, breaches or negligence of any such Transportation Service Providers, their agents, their employees, or their independent contractors, suppliers or any other third party agents for any personal injuries, death, property or any other damages whatsoever and with no limitation, or expenses whatsoever and with no limitation, resulting therefrom. LimoStars® has no liability and will make no refund in the event of any delay, cancellation, overbooking, strike, force majeure or other causes beyond its direct control, and LimoStars® has no responsibility for any additional expenses, omissions, delays, re-routing or acts of any governmental authority.

Non Solicitation of LimoStars Customers:

TSP agrees that under no circumstance, in any way, shape or form that they will solicit LimoStars customers. This includes the handing out of business cards, contacting customers or making contracts with LimoStars customers. LimoStars will hold TSP, its officers, agents, servants, employees, affiliates, parent or subsidiary corporations, attorneys, and all those in privity or acting in concert with it, personally responsible for all damages for the total value for the entire history of the account of the lost customer(s), account(s), advertising, expenses, travel, attorney(s) fees, court costs and any other costs associated with this breach. TSP agrees and understands that LimoStars makes significant investment in time, money and effort to procure customers and that a breach of this disparagement clause will cause irreparable harm to LimoStars in which it will be entitled to full restitution of all damages and claims including the Suppliers, TSP’s its officers, agents, servants, employees, affiliates, parent or subsidiary corporations, attorneys, and all those in privity or acting in concert with it, personally agrees to personally guarantee the total value of the customer(s) account from its inception in time plus 5X future profits plus any interest or costs incurred by LimoStars. TSP also agrees to take a no contest position should there be evidence that a breach has occurred and additionally agrees to surrender all personal and business assets within 5 days should a breach of contract be proven in court. TSP also agrees to immediately notify LimoStars of any breach of this contract by any entity including its officers, agents, servants, employees, non employees, affiliates, parent or subsidiary corporations, attorneys, and all those in privity or acting in concert. LimoStars® shall also not be held liable for any changes which LimoStars® may make to the Services or for any permanent or temporary cessation in the provision of the Services (or any features within the Services).

VIOLATION OF TERMS AND CONDITIONS OF SERVICE:

Supplier, TSP by clicking the “I agree” box has agreed to the Terms and Conditions of Service as outlined in this Agreement and, in the event Supplier, TSP violates any terms set forth in this Agreement, LimoStars® shall have the right to use any and all remedies provided by law or otherwise. Supplier, TSP agrees that monetary damages may not provide a sufficient remedy to LimoStars® for violations of these Terms and Conditions of Service and Supplier, TSP consents to injunctive or other equitable relief for such violations.
Supplier, TSP understands and agrees that in LimoStars’® sole discretion, and without prior notice, LimoStars® may terminate Supplier, TSP’s access to the website(s), cancel Supplier, TSP’s reservation orders or any and all of LimoStars® services or exercise any other remedy available and remove any unauthorized User and any Content, if LimoStars® believes that Supplier, TSP’s conduct, or the User Content Supplier, TSP provides, violates or is inconsistent with these Terms and Conditions of Service, or violates the law or the rights of LimoStars®, a Supplier, TSP of LimoStars®, or another user of the LimoStars® website(s). LimoStars® is not required to provide any refund or other compensation to Supplier, TSP if Supplier, TSP is terminated as a User because Supplier, TSP has violated these Terms and Conditions of Service or any of LimoStars’® rights

LEGAL JURISDICTION AND GOVERNING LAW:

The Terms and Conditions of Service, and Supplier, TSP’s relationship with LimoStars® under the Terms and Conditions of Service, shall be governed by the laws of the State of Arizona without regard to its conflict of law’s provisions. Supplier, TSP and LimoStars® agree to submit to the exclusive jurisdiction of the courts located within the County of Maricopa, Arizona to resolve any legal matter arising from the Terms and Conditions of Service. Notwithstanding this, Supplier, TSP agrees that LimoStars® shall still be allowed to apply for injunctive remedies (or an equivalent type of urgent legal relief) in any jurisdiction.
Should LimoStars® be required under the law to testify or be subpoenaed to a jurisdiction outside of Maricopa County Arizona, Supplier, TSP agrees to pay all costs and expenses incurred by LimoStars® for the duration of subpoena or court hearings.

INDEMNIFICATION:

Supplier, TSP agrees to indemnify and hold LimoStars® harmless from any claim or demand, including reasonable attorneys' fees, made by any third party due to or arising out of Supplier, TSP’s use of the LimoStars® Service, the infringement by Supplier, TSP (or other user of the Service using Supplier, TSP’s account) of any intellectual property or other right of any person or entity or violation of any federal, state or local law or regulation.
Notwithstanding anything to the contrary herein, to the fullest extent allowed by law, Supplier, TSP agrees to waive and discharge all claims, release LimoStars® from all liability and indemnify and hold harmless LimoStars® from any and all liability on account of, or in any way resulting from injuries and damages in any way connected with any events or activities. Supplier, TSP agrees, understands and intends that this assumption of risk and release is binding upon Supplier, TSP and Supplier, TSP’s heirs, executors, agents, administrators and assigns, and includes any minors, guest(s), or third parties accompanying user.
By accepting these Terms and Conditions of Service, Supplier, TSP agrees that all of the information contained herein is correct, and agrees to hold harmless LimoStars®.
The Supplier, TSP by marking and Checking the “I agree,” accepting and utilizing the reservation(s) recognizes that LimoStars® is in no way responsible for any actions of any Transportation Service Provider hired by the Supplier, TSP, and expressly understands and agrees that the exclusive remedy for any claims relating to services or products provided by the Transportation Service Provider (including, but not limited to, negligence or failure to deliver on the Terms and Conditions of Service of any contract between the Transportation Service Provider and the Supplier, TSP) is against the Transportation Service Provider and not against LimoStars®.
LimoStars® shall not be liable for any and all losses, damages, or other claims with respect to any services or products provided to Supplier, TSP by the Transportation Service Provider.

PRICING, FEES, ADVERTISING CHARGES AND BILLING PROCEDURES:

Retail Booking Platform: All reservations made on the “retail platform” also know as Business to customer B2C http://www.limostars.com has an advertising charge of 30 percent, 30% of the gross reservation order payable to LimoStars. Final time and charges for orders that have incurred additional hours of service, parking fees, tolls or any other additional charges are also payable to LimoStars at the rate of 30 percent, 30%.

Corporate Platform:
Corporate Booking Platform: All reservations made on the “Corporate Booking Platform” also know as Business to Business, B2B, which requires a special login to http://www.limostars.com has an advertising charge of 30 percent, 30% of the gross reservation order payable to LimoStars. Final time and charges for orders that have incurred additional hours of service, parking fees, tolls or any other additional charges are also payable to LimoStars at the rate of 30 percent, 30%.

Supplier to Supplier Platform:
Incurs a three dollar service charge payable to LimoStars. This option gives the TSP the ability to service their client(s) reservations everywhere supply is located within the LimoStars booking Platform.

LimoStars Payments to TSP:

All TSP’s payments are made by check.
Checks are cut and sent out on the 15th and 30th of each month
LimoStars will only make TSP payments once the monies are received from the customer. It should be noted that LimoStars has select corporate customers that have been granted a 30 day billing cycle. TSP payments could extend to 60 to 90 days because of accounting delays by TSP.
LimoStars does not use credit cards for any form of payment, so don’t ask.
Should there be a customer service issue, payment dispute, chargeback or other issue. TSP agrees that payments will be withheld until LimoStars settles and resolves the issue with the customer.
TSP Payments will be withheld to offset customer chargeback’s for reservations that have already been paid by LimoStars to TSP.
If LimoStars receives a customer chargeback based on issues surrounding TSP’s service(s) in totality and loses the dispute, TSP will not be paid for the disputed reservation(s). LimoStars will not be held liable by TSP’s lost revenue or for any costs associated with the dispute. It is LimoStars position that our system is a self service booking model in which the customer creates their own online reservations and that each reservation is a perfectly good reservation. Additionally, LimoStars and TSP agree that a dispute can only arise from the TSP’s quality of service and not LimoStars. With the exception: If a LimoStars staff member manually sends the TSP a reservation with incorrect reservation data and a dispute arises out of our error, TSP will be paid for that reservation once fully investigated by LimoStars.
TSP AGREES that LimoStars will not be held liable for any late payment fees, interest, attorney fees, court costs, travel, or any other charge associated with a late payment by LimoStars.

SERVICE FEES:

A Service fee of $3.00 will be charged at the time the farm out reservation is made, hereafter referred to as the checkout process. The Service fee is subject to change at any time without any notice. The Service fee is non -refundable for any reason whatsoever. LimoStars assumes no responsibility for farm-out work exchanged between TSP’s

TRAVEL BOOKINGS:

Supplier, TSP agrees to be financially responsible for all of the travel products booked through Supplier, TSP’s account with LimoStars®. In addition, Supplier, TSP warrants that all information supplied by Supplier, TSP or anyone using Supplier, TSP’s account with LimoStars® in connection with the booking of travel products is true and accurate. Without limitation, any speculative, false, or fraudulent reservation, or any reservation made in anticipation of demand is prohibited. Supplier, TSP agrees to only make legitimate travel services bookings for Supplier, TSP or for another person for whom Supplier, TSP is legally authorized to act.

PAYMENT PROCESSING:

Full payment is due immediately for bookings made on the LimoStars® website(s), telephone, email, fax and any other form of communication. ALL SALES ARE FINAL.
Payment may be made by American Express, Discover Card, MasterCard, or Visa credit card.
All prices and amounts shown on the LimoStars® website(s) are in U.S. Dollars (USD), unless otherwise noted. If a Supplier, TSP submits a LimoStars® Request for Services, the Supplier, TSP agrees that all taxes, charges, surcharges, shipping/handling or a request for resubmission or other fees will automatically be charged to the credit card submitted by the Supplier, TSP. Such amounts will be posted to Supplier, TSP’s credit card. Supplier, TSP agrees that its credit card will be charged for the estimated cost of the reservation upon submitting the booking request both online and offline.
All deposits or amounts made by credit card, cash, check, bank transfer, or wire cannot be disputed, as Supplier, TSP is making a reservation which implies the acceptance and knowledge of our cancellation policies and Terms and Conditions of Service under CUSTOMER TERMS AND CONDITIONS.

VIOLATION OF TERMS:

Supplier, TSP understands and agrees that in LimoStars' sole discretion, and without prior notice, LimoStars® may terminate Supplier, TSP’s access to the Site, cancel Supplier, TSP’s reservation orders or any and all LimoStars services or exercise any other remedy available and remove any unauthorized User and any Content, if LimoStars believes that Supplier, TSP’s conduct, or the User Content Supplier, TSP provides, violates or is inconsistent with these Terms, or violates the law or the rights of LimoStars, a Supplier, TSP of LimoStars, an affiliate or partner of LimoStars or another user of the Site. Supplier, TSP agrees that monetary damages may not provide a sufficient remedy to LimoStars for violations of these Terms and Supplier, TSP consents to injunctive or other equitable relief for such violations. LimoStars is not required to provide any refund to Supplier, TSP if Supplier, TSP is terminated as a User because Supplier, TSP has violated these Terms or any of LimoStars’ rights.

LIMITATION OF LIABILITY FOR DAMAGES:

Supplier, TSP expressly understands and agrees that LimoStars, its Officers, Employees, Partners, Subsidiaries and Affiliates, and its Licensors shall not be liable to Supplier, TSP for:
A. Any direct, indirect, incidental, special consequential or exemplary damages which may be incurred however caused and under any theory of liability. This shall include, but not be limited to, any loss of profit (whether incurred directly or indirectly), any loss of goodwill or business reputation, any loss of data suffered, cost of procurement of substitute goods or services, or any other intangible loss;
B. Any loss or damage which may be incurred by Supplier, TSP including, but not limited to, loss or damage as a result of:
1) any reliance placed by Supplier, TSP on the completeness, accuracy or existence of any advertising, or as a result of any relationship or transaction between Supplier, TSP and any advertiser or sponsor whose advertising appears on the Services;
2) any changes which LimoStars may make to the Services, or for any permanent or temporary cessation in the provision of the Services (or any features within the Services);
3) the deletion of, corruption of, or failure to store, any content and other communications data maintained or transmitted by or through Supplier, TSP’s use of the Services;
4) Supplier, TSP’s failure to provide LimoStars with accurate account information; or
5) Supplier, TSP’s failure to keep its password or account details secure and confidential.
The limitations on LimoStars’ liability to Supplier, TSP shall apply whether or not LimoStars has been advised of or should have been aware of the possibility of any such losses arising.

DISCLAIMER:

LimoStars does not promise that the site will be error-free or uninterrupted, or that it will provide specific results from use of the site or any content, search, or link on it. The site and its content are delivered on an "as-is" and "as-available" basis. LimoStars cannot ensure that files which are downloaded from the Site will be free of viruses or contamination or destructive features. LimoStars disclaims all warranties, express or implied, including any implied warranties of merchantability and fitness for a particular purpose. LimoStars will not be liable for any damages of any kind arising from the use of this Site, including, without limitation, direct, indirect, incidental, and punitive and consequential or special damages.
LimoStars disclaims any and all liability for the acts, omissions, and conduct of any third-party users, LimoStars users, advertisers, and/or sponsors on the Site, in connection with the Site, or otherwise related to use of the Site. LimoStars is not responsible for the products, services, actions, or failure to act of any third party in connection with or referenced on the Site. Without limiting the foregoing, you may report the misconduct of users and/or third-party advertisers or service and/or product providers referenced on or included in the Site to LimoStars. LimoStars may investigate the claim and take appropriate action, at its sole discretion.
LimoStars and its affiliates have no liability and will make no refund in the event of any delay, cancellation, overbooking, strike, force majeure or other causes beyond their direct control. In all cases, LimoStars and its Affiliates have no responsibility for any additional expenses, omissions, delays, re-routing, or acts of any governmental authority.
Supplier, TSP communicates with LimoStars electronically whenever Supplier, TSP visits LimoStars.com or sends emails to LimoStars. Supplier, TSP consents to receive communications from LimoStars electronically and by fax. Supplier, TSP agrees that all notices, disclosures, agreements and other communications provided to Supplier, TSP electronically or by fax satisfies any legal requirements that communications be in writing.
Although most travel, including travel to international destinations, is completed without incident, travel to certain destinations may involve greater risk than others. LimoStars urges passengers to review travel prohibitions, warnings, announcements and advisories issued by the United States Government prior to booking travel to international destinations. Information on conditions in various countries and the level of risk associated with travel to particular international destinations can be found at www.state.gov, www.tsa.gov, www.dot.gov, www.faa.gov, www.cdc.gov, www.treas.gov/ofac and www.customs.gov.
BY OFFERING SERVICES IN PARTICULAR INTERNATIONAL DESTINATIONS, LIMOSTARS DOES NOT REPRESENT OR WARRANT THAT TRAVEL TO SUCH POINTS IS ADVISABLE OR WITHOUT RISK, AND IS NOT LIABLE FOR DAMAGES OR LOSSES THAT MAY RESULT FROM TRAVEL TO SUCH DESTINATIONS.

TSP RESERVATION BOOKINGS: ALL SALES ARE FINAL:
If a Supplier, TSP cancels another TSP’s reservation, Supplier, TSP you will be charged the entire amount of the service that was reserved and may incur any additional overtime, extras and add-on expenses.

SECURITY:

Supplier, TSP agrees to allow LimoStars® to transfer, relay or disseminate any and all personal and financial information, whether known or unknown, to any third party(ies), for any reason whatsoever. LimoStars® may use any and all methods of communications for these purposes.
Supplier, TSP is solely responsible for maintaining the confidentiality of its password and account. Supplier, TSP is also solely responsible for any and all activities that occur under its account. Supplier, TSP may change its password, or any other account information, at any time by following instructions available on the LimoStars® website(s). Supplier, TSP may also set up a new account at its convenience. Supplier, TSP agrees to notify LimoStars® immediately of any unauthorized use of its account or any other breach of security. Supplier, TSP must promptly inform LimoStars® of actual or apparent breaches of security, such as loss, theft, or unauthorized disclosure or use of a Supplier, TSP account or password to mitigate damages. Until LimoStars® is properly notified of a breach in security, Supplier, TSP will remain liable for any unauthorized use of the LimoStars® Service through its account. Supplier, TSP agrees to: (1) provide certain current, complete, and accurate information about Supplier, TSP when prompted to do so by the Service, and (2) maintain and update this information as required to keep it current, complete and accurate. If any information provided by Supplier, TSP during its original registration page during signup is inaccurate, LimoStars® reserves the right to terminate the account and the right to use the LimoStars® Service at any time.
Supplier, TSP agrees and understands that it is responsible for maintaining the confidentiality of passwords associated with any account used to access the Services. Accordingly, Supplier, TSP agrees that it will be solely responsible to LimoStars® for all activities that occur under its account. If Supplier, TSP becomes aware of any unauthorized use of its password or of its account, Supplier, TSP agrees to properly notify LimoStars®.
Checking the “I agree” check box for the Terms and Conditions of Service during the checkout process satisfies the digital signature laws. It is agreed that a contract has been made when the entire reservation process is completed by pressing the final confirm button. Even if a disruption of service occurs and Supplier, TSP does not receive a confirmation, it is deemed a legally binding contract. It is the Supplier, TSP’s responsibility to inform LimoStars® of the confirmation failure and to get an accurate reservation confirmation.
If the Supplier, TSP places a reservation by telephone, email, fax or any other form of communication other than the website(s), upon request, LimoStars® will send this Agreement via email or fax and will log the return receipt, read receipt and all fax logs. Successful delivery of this Agreement will be deemed a digital signature and a fully binding contract.
Supplier, TSP is solely responsible for maintaining the confidentiality of its password and account. Supplier, TSP is also solely responsible for any and all activities that occur under its account. Supplier, TSP may change its password, or any other account information, at any time by following instructions available on the LimoStars website. Supplier, TSP may also set up a new account at its convenience. Supplier, TSP agrees to notify LimoStars immediately of any unauthorized use of its account or any other breach of security. Supplier, TSP must promptly inform LimoStars of actual or apparent breaches of security, such as loss, theft, or unauthorized disclosure or use of a Supplier, TSP account or password. Until LimoStars is notified by email of a breach in security, Supplier, TSP will remain liable for any unauthorized use of the LimoStars Service through its account. In consideration for using the LimoStars Service, Supplier, TSP agrees to: (1) provide certain current, complete, and accurate information about Supplier, TSP when prompted to do so by the Service, and (2) maintain and update this information as required to keep it current, complete and accurate. If any information provided by Supplier, TSP during its original registration or My Info Page sign-up is inaccurate, LimoStars reserves the right to terminate the account immediately and the right to use the LimoStars Service.
Supplier, TSP agrees and understands that it is responsible for maintaining the confidentiality of passwords associated with any account used to access the Services. Accordingly, Supplier, TSP agrees that it will be solely responsible to LimoStars for all activities that occur under its account. If Supplier, TSP becomes aware of any unauthorized use of its password or of its account, Supplier, TSP agrees to notify LimoStars immediately at http://www.limostars.com/contact/
Checking the “I agree” check box for the Terms and Conditions of Service during the checkout process satisfies the digital signature laws. It is agreed that a contract has been made when the entire reservation process is completed by pressing the final confirm button. Even if a disruption of service occurs and you do not receive a confirmation, it is deemed a legally binding contract. It is the Supplier, TSP’s responsibility to inform LimoStars of the confirmation failure and to get an accurate reservation confirmation.
LimoStars will send this contract via email or fax and will log the return receipt, read receipt and all fax logs. Successful delivery of the confirmation will be deemed a digital signature.

CURRENCY CONVERSION:

Currency rates are based on various publicly available sources and should be used as guidelines only. Rates are not verified as accurate, and actual rates may vary. Currency quotes are not updated every day. The information we gather from the currency convertor information is believed to be accurate, but LimoStars, the Transportation Provider its Affiliates, and/or their Suppliers do not warrant or guarantee such accuracy. LimoStars reserves the right to use any currency conversion posted on the web such as XE.com ® from the date the reservation(s) are made to the date of posting or finalizing the actual final time and charges, as submitted by the Transportation Service Provider.

EXCLUSION OF WARRANTIES:

Nothing in these terms and Conditions of Service shall exclude or limit LimoStars’® warranty or liability for losses which may not be lawfully excluded or limited by applicable law. Our LimoStars® liability will be limited to the maximum extent permitted by law.
Supplier, TSP expressly understands and agrees that use of the services is at your Supplier, TSP’s sole risk and that the services are provided “as is” and “as available.”
In particular, LimoStars® does not represent or warrant to you the Supplier, TSP that:
Supplier, TSP’s use of the Services will meet Supplier, TSP’s requirements,

Supplier, TSP’s use of the Services will be uninterrupted, timely, secure or free from error,

Any information obtained by Supplier, TSP as a result of Supplier, TSP’s use of the Services will be accurate or reliable.

That defects in the operation or functionality (vehicle fitness, safety) of any Service provided to you the Supplier, TSP as part of the Services will be corrected.

Chauffeur/driver(s) operation of the vehicle is safe or the quality of their driving skill.

The safety of other vehicles, their drivers, uninsured motorists, drunk drivers

The safety of Intoxicated or passenger(s) or drivers/chauffeurs of the vehicle. Any material downloaded or otherwise obtained through the use of the Services is done at Supplier, TSP’s own discretion and risk and that Supplier; TSP will be solely responsible for any damage to Supplier, TSP’s computer system or other device or loss of data that results from the download of any such material.
No advice or information, whether oral or written, obtained by Supplier, TSP from LimoStars® or through or from the Services shall create any warranty not expressly stated in the Terms and Conditions of Service.
LimoStars® further expressly disclaims all warranties, guarantees and conditions of any kind, whether express or implied, including, but not limited to the implied warranties and conditions of merchantability, fitness for a particular purpose and non-infringement.

WARRANTIES:

This Agreement shall be binding upon and inure to the benefit of the parties hereto and their respective heirs, personal representatives, successors and permitted assigns.
Whenever any word is used in this Agreement in the masculine gender, it shall also be construed as being used in the feminine and neuter genders, and singular usage shall include the plural, and vice versa, all as the context shall require.
The marginal headings of the paragraphs of this Agreement are for convenience only and are not to be considered a part of this Agreement or used in determining its content or context.
All covenants, agreements, representations and warranties made herein shall be deemed to be material and to have been relied on by the parties in entering into this Agreement and shall survive the execution and delivery of this Agreement.
Any modification or amendment of this Agreement shall be in writing and shall be executed by all parties.
This Agreement constitutes and embodies the full and complete understanding and agreement of the parties hereto. Time is of the essence in all matters associated with this Agreement.
If any term, condition or provision of this Agreement or the application thereof is judicially or otherwise determined to be invalid or unenforceable, the remainder of this Agreement and the application thereof shall not be affected, and this Agreement shall otherwise remain in full force and effect.
Each party executing this Agreement in a representative capacity warrants to the other party that he has the right, power, legal capacity, and authority to enter into this Agreement. No approval or consent of any other person shall be necessary in connection with the execution, performance, and delivery of this Agreement.
Each party to this Agreement represents and warrants that the execution and delivery of this Agreement by such party, compliance with the Terms and Conditions of Service and provisions of this Agreement by each party, and such parties' consummation of the transactions as contemplated under this Agreement will not breach any statute or regulation of any governmental authority, domestic or foreign, or acceleration of any of the terms, conditions, or provisions of any agreement or instrument to which each such party is a party, or to which each such party is or may be bound, or constitute a default or event of termination there under.
Any waiver by any party of a breach of any provision of this Agreement shall not operate as or be construed as a waiver of any subsequent breach hereof.

TSP’s Approval into the LimoStars Supplier Portal:

TSP must complete the welcome packets tasks within 10 business days to become approved into the LimoStars Supplier Portal.

Once approved by LimoStars, LimoStars will supply sign-in instructions to TSP to complete their online profile. TSP must complete their online profile on LimoStars.com within no more than ten days. Failure to complete a TSP profile may result in ejection from the LimoStars portal. Entry back into the LimoStars system will incur the current full charge pricing for the purchase of the LimoStars system.

TSP Quotes:

All special quote requests not produced by the LimoStars booking portal must be submitted by TSP within 24 hours or less. LimoStars will get 3 competitive quotes from multiple suppliers and will supply these quotes to the customer. It is in the best interest of the TSP to supply LimoStars with pictures of the actual vehicle with a detailed description of the vehicle so the customer can make their decision based on the supplier’s quality, colors, or prices.

LimoStars will use the LimoStars online affiliate system and the associated rates that are generated by this system. Online quotes given to customers are only valid at the time of booking. It is the sole responsibility of the TSP to ensure that their rates have been entered correctly into the LimoStars Affiliate Platform. LimoStars has no control over TSP’s rates and TSP hereby guarantees that they will honor their online rates regardless of any circumstance that may produce an incorrect rate or reservation made with mispricing. Failure to honor a reservation/rate hereby holds the TSP liable for all lost sales for the booked reservation plus advertising costs and administrative costs associated with the lost reservation. The Retail Reservation Rate will be used as the cost of the lost reservation. Additionally TSP hereby agrees to incur any additional costs incurred by LimoStars to re-dispatch the reservation to another TSP or internal costs incurred by LimoStars staff.

Pricing:

All online and special request pricing must include all taxes, gratuity, gas surcharges, mileage fees, administrative fees or any other additional fee TSP may charge. All TSP fees must be worked into TSP’s rate structure for both hourly rates and transfer rates.

Additional hours of service, extra stops, tolls, parking, driver overnights or special requests will be added to the final invoice submitted to LimoStars.

Any transfers with an extra stop will be charged on an hourly rate and will default to the minimum hourly charge structure input into the LimoStars Supplier Portal by TSP. If any reservation is changed by the client and the drop off address results in twenty miles or more outside of the original drop off address, TSP may charge the client the calculated travel time back to TSP’s garage from the changed or final drop off address. TSP will log the actual address of the final drop off for use in price calculations and final time and charges- (invoices). TSP will use a major online mapping system such as MapQuest® or Google® maps and will not round up mileage or hours to the next full mile, minute or hour. If a mapping program displays data that shows 1 hour of travel time back to a TSP’s garage, the travel time will be calculated based on TSP’s hourly rate divided by 60 minutes to determine the per minute rate. LimoStars reserves the right to review TSP’s charges and will also use online mapping programs to ensure accuracy. If a conflict between the major mapping programs occurs LimoStars and TSP will use the data that is the lowest travel time back to the TSP’s garage.

Reservations:

When LimoStars staff books a reservation for a customer, a reservation-booking will be sent via email with all of TSP’s pricing data, and the associated deal structure.

TSP must honor special requests for vehicle color, style and vehicle size that was quoted.

Vehicle substitutions are not allowed without prior approval from LimoStars.

TSP agrees that they WILL NOT FARM OUT any of LimoStars reservation without the express consent of LimoStars staff.

Airport Arrivals: TSP will always meet in the baggage area at the corresponding carousel, unless prohibited by law or noted by LimoStars. TSP will inform LimoStars of meeting instructions if different than stated herein. All chauffeurs-drivers will hold an official LimoStars sign greeting the customer.

Reservation Changes:

Reservation changes that do not require new pricing: Changed stops.

Reservation changes that do require new pricing: Changed dates, times, and pick up locations and or a vehicle style, make or model change.

If re-pricing is needed and supplier is unable to fulfill request due to vehicle availability the cancellation policy takes effect.

Reservation Cancellations: Customer may cancel a reservation with LimoStars within two hours on a transfer and 48 hours on an hourly charter. If customer fails to cancel within the allotted time the TSP will receive full payment for the reservation.

All suppliers must carry all size child safety car seats. Car seat charges must be included in quote.

Phone, Email, Fax, Text and Other Forms of Reservation(s) by LimoStars Staff:

LimoStars employees taking customers reservations via the telephone and other forms of communication will use any rate or method generated on the LimoStars website(s). This includes using the rates that are generated from the LimoStars Retail, Affiliate, Corporate Platform(s) or a verbal quote given by the TSP. TSP is hereby informed that all telephone calls are recorded for quality purposes.
TSP’s service rates are confirmed online in the affiliate platform at the time a reservation is made both by online and all offline methods.
Supplier, TSP agrees that another Transportation Service Provider reserves the right to substitute or upgrade a vehicle, as situations require. Vehicle’s make, model, year, styles, colors and vehicle year are not guaranteed but will be honored.
TSP agrees not to FARM-OUT a reservation from another TSP. All reservations are subject to vehicle availability and/or commercial viability. Supplier, TSP must contact the Transportation Service Provider if any of the information contained in Supplier, TSP’s reservation confirmation is incorrect.
All Supplier, TSPs and passenger(s) must be available to receive phone calls up to two hours before the scheduled pick-up date and time to assist with directions or other needs.
All Affiliate service pricing charges are based on the individual Transportation Service Provider’s fee structure which is posted on online at the time of the reservation.
Prices are determined by mathematical formulas as data is input into the system by the Supplier, TSP. At no time will LimoStars® release or disclose these formulas because of the proprietary nature and commercial secret and know-how.
Upon completion of Supplier, TSP’s reservation, or at the point of checkout, a Confirmation screen with the Supplier, TSP’s trip details will be displayed, and an HTML email will be sent as a courtesy confirmation of the Supplier, TSP’s transaction. It is the Supplier, TSP’s responsibility to check the details and accuracy of the reservation. If the Supplier, TSP finds inaccuracies to the reservation, it is the Supplier, TSP’s responsibility to call the Transportation Service Provider to correct any errors or omissions. Supplier, TSP should print out the confirmation page before closing the browser as LimoStars® cannot guarantee delivery of Supplier, TSP’s HTML email receipt.
Phone order confirmations may be sent via email. It is the Supplier, TSP’s responsibility to check the accuracy of the order which is manually input by a LimoStars’® agent or reservationist. LimoStars® is not responsible for any clerical errors, omissions or any inaccuracies under any circumstances for any reason whatsoever.

All confirmations given and sent to the Supplier, TSP by LimoStars’® reservation staff is considered complete and accurate. It is the Supplier, TSP’s responsibility to check all reservations for accuracy, omissions, and clerical errors and correct these inaccuracies with the LimoStars® staff.

Charges are calculated based on information Supplier, TSP provides in the online LimoStars TSP portal and ARE CONSIDERED COMPLETE! Supplier, TSP’s actual charges could be more depending on actual hourly rental time, distance traveled, extra waiting time, additional requested amenities, special assistance and/or additional services, repairs for damage, cleaning of the vehicle, tolls, parking and any miscellaneous costs associated with each reservation.
All reservations are subject to vehicle and Transportation Service Provider availability.

Confirmations:

Confirmations sent via the LimoStars online portal will reflect TSP’s online rates. Verbal quotes given by TSP will be used by LimoStars staff. All verbal quotes by TSP must include all charges. Confirmations must be sent to limostars via email, or fax and must reflect the agreed upon pricing. If TSP sends a confirmation that doesn’t match online rates/verbal quotes, we will not honor the email, or fax confirmation.

TSP Dispatch:

Drivers must be dressed in proper attire, suit, tie, dress shirt and dress shoes.
All reservations require the chauffeur - driver to greet customers with an official LimoStars sign. It is good ideas to have all drivers carry a couple extra LimoStars logoed signs in the event of dispatching changes. Chauffeurs / drivers must hold an Official LimoStars Sign for all LimoStars reservations. Sign is supplied by LimoStars
Drivers must have full reservation trip sheet including all routing and itinerary information. Driver is expected to fully map out driving directions in advance of the reservation.
Chauffer/driver must remain professional and courteous with customer/passengers at all times.
Chauffer shall not discuss billing or take reservations under any circumstance. If customer request additional service or wants to discuss billing, driver must refer customer to LimoStars staff at 1-888-779-0007.
TSP will be available for reservations and to dispatch vehicles 24 hours per day.

Vehicles:

All sedans must be no older than 4 years.
Sedans must be equipped with current newspaper, i.e. Wall Street Journal, USA Today, Barron’s, water, newspaper, umbrella etc...
TSP must honor special requests for vehicle color, style and vehicle size. Vehicle substitutions are not allowed without prior approval from LimoStars.
TSP agrees that they will not FARM-OUT any LimoStars Reservation without the express consent of LimoStars Staff.
Stretch Limousine Reservations: All limousines must be stocked with soda, waters and ice. Glasses must be clean and napkins present. (This includes all airport transfers).
Airport Arrivals: TSP will always meet in the baggage area at the corresponding carousel, unless prohibited by law or noted by LimoStars.

TSP Billing and Invoicing:

All invoices must be sent to LS accounting department with-in 5 business days. Invoices must reflect online quotes produced by the LimoStars portal, or the verbal quote given by TSP, their Staff or authorized agent(s). Invoices submitted by TSP that do not reflect these agreed upon prices will default to the quote prices produced by the LimoStars online booking portal, or the quote given to LimoStars staff or LimoStars customer(s) All invoices will be submitted in ledger form with itemized detail of all charges, times addresses. LimoStars will not accept invoices that do not have detailed information and may result in a delay or non payment for additional charges.

Customer Service Issues:

TSP agrees that all customer service issues will be resolved with-in 24 hours or less.

TSP agrees that should a credit need to be given to a customer due to TSP’S failure to perform services or other issues that may arise, TSP hereby agrees that they accept full financially responsibility for all losses that the customer or LimoStars incurs associated with the respective reservation(s). If LimoStars is in error TSP will be paid in full for the associated reservation. TSP agrees that no additional charges will be accrued during an investigation by LimoStars of a service failure.

TSP also, herby grants LimoStars the sole authority to make decisions for customer service issues and also grants exclusivity as to the final resolutions between customer, LimoStars and TSP. TSP agrees that LimoStars will not and cannot be held liable for any decisions it makes concerning customer service issues in any way, shape, or form.